Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling

Over-the-head style headset. - View Complete Details

Product Number: PLN20265201

4.4 star rating4.457 reviews|Read All Reviews|Write a Review

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Estimated Delivery - 1 business day(s) - Mon 12/12 2 business days - Tue 12/13

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Product Details

Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling - Make it your business to hear and be heard with the Plantronics® Voyager Focus™ UC stereo Bluetooth® headset. With three precision-tuned mics and sophisticated muting options, your callers hear only you. Ground-breaking active and passive noise canceling, and immersive stereo sound let you focus on the person you’re calling. With up to 150 feet of wireless range, enjoy mobility while calls and music stay crystal clear, whether you’re at your desk, in the conference room or in the kitchen. Seamless connectivity to your PC or smartphone, and integration with leading UC applications, means you can focus on work, not on the chaos around you.

  • Works seamlessly across PC, mobile phones, tablets, Bluetooth-enabled desk phones and smart watches.
  • Smart sensors answer calls by simply putting on the headset, mute by taking the headset off and pause music for incoming calls.
  • Enhanced voice alerts announce caller ID, mute and connection status, talk time level.
  • Dynamic Mute Alert senses and alerts you when you try to talk when muted.
  • Smart mic boom: wear on either side and maintain locations of R/L stereo and volume/track buttons.
  • On-demand active noise canceling (ANC) so you can focus on your call or work.
  • High-quality stereo design provides hi-fi stereo sound and a more immersive experience.
  • Wideband audio for high quality PC telephony.
  • Leatherette ear cushions wrapped around pillow-soft memory foam.
  • Cushioned metal headband provides durability while maintaining a comfortable, secure fit.
  • Easily take the headset on the go with folding ear cushions and included carrying case
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Reviews

REVIEW SNAPSHOT®

by PowerReviews
Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling
 
4.4

(based on 57 reviews)

Ratings Distribution

  • 5 Stars

     

    (41)

  • 4 Stars

     

    (7)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (3)

88%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Best All Around Headset

I was fortunate to be a part of the beta testing for this headset. This is a headset that can do it all. I can spend 7 hours on the many conference calls I...Read complete review

I was fortunate to be a part of the beta testing for this headset. This is a headset that can do it all. I can spend 7 hours on the many conference calls I am on. My voice is clear and well heard, the mute function allows me to express my true thoughts without embarrassment, and it reminded me as soon as I tried to talk with it on -- very nice. As a UC device this was top notch. The bluetooth dongle that came with it also was a plus as if you're using a bluetooth keyboard, bluetooth mouse, you'll find your bandwidth limited and you'll find while listening to audio your mouse will be slow to move, or your keyboard non-responsive -- every bluetooth headset does this btw. The dongle solves this issue, to your PC it's just a USB audio device, and it uses it's own bluetooth stack to talk to the headset. After doing 7hrs of being on the phone, this headset worked well for the commute home. My commute to and from the office is an hour and a half, bus ride, and the headset had plenty of power. The sound was excellent. Very well blended, and offered strong bass without muddling the highs. I also had enough juice left in the headset to watch movies off my tablet -- again the sound quality was awesome. So the battery life after using it 10+ hrs, Bluetooth was simple and easy to pair. Controls were easy to navigate, and features like going on mute when you take the headset off, or while playing music you can push the mute button to allow outside sounds into your headset, or it figuring out how you put the headset on and maps the right and left ears accordingly. It's also very comfortable to wear for long periods of time.

VS

Most Liked Negative Review

 

Great headset for short-term use

Overall, I found the Voyager Focus UC to perform above expectations. The only negative is the ear padding. Plain and simple, it could benefit from a redesign. It's just not soft enough...Read complete review

Overall, I found the Voyager Focus UC to perform above expectations. The only negative is the ear padding. Plain and simple, it could benefit from a redesign. It's just not soft enough to be worn for extended periods of time. I have a fairly large head and constantly find myself having to take off the headset after a few calls to deal with the pain I feel while wearing it for a long period of time.

Reviewed by 57 customers

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3.0

Ear Pain

By 

from Cyprus

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

This is a great product. I am very fond of the results when using it in calls. My only concern is that I have developed a pain (hearing loss) in my left ear (where the Mic is) after extended use. I was surprised to find out that a colleague of mine using these headsets had the same problem :(

 
5.0

Absolutely the best communication headset

By 

from Bethesda, MD, United States

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

These are great headphones all around for comfort and the Bluetooth is pretty sweet! When the noise cancellation is on you can't hear anything in the background while on calls which are amazing!

 
5.0

Performance and Feature Packed

By 

from Surprise, AZ

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

Going on three months using the Voyager Focus and I could not be happier. It has completely changed how I take calls and enhanced my work experience. I can confidently take calls anywhere and sound like I am in a secluded office. I also use the headset throughout the day to listen to all genres of music. Sound quality is superb. The interoperability across my different devices and software applications has also been outstanding. Once set up, switching between computers, phones, and applications is mostly seamless. Battery life and charge time has also been excellent.

 
4.0

Awesome Product all around, but the fit...

By 

from Suwanee, GA

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

I bought this product about a week ago and I love it. The product is awesome. I gave it 4 stars b/c the fit on my ears is not awesome for prolonged periods. However, if your ears are not like mine (see below), that may not matter to you! Pros: I love how it integrates with Skype and shows me as DND when I take a cell phone call. I'm on the phone a lot and that is a big help. I love being able to freely roam my basement without the cell. The audio quality is very nice. I'm a moderate audiophile and love the deep bass and clear highs. Overall sound is quite pleasing. People state that I sound very clear and I've had no issues with it picking up my voice. I'm working from home and have very moderate ambient noise. Noise cancelling is nice as it significantly reduces hums from furnace, fans, dehumidifier and traffic. When I'm not on a call from my cell I'm listening to spotify and I love it the integration and how I can hear notifications on cell while hearing music. I wear glasses and the fit is good...I looked all over for this piece of information and I hope that is helpful to someone else... Cons: The fit on my ears is tough. Some would say I have large ears...so keep that in mind. My ears hurt after about an hour of wearing it and I wear it all day. So every hour or so I have to pull both sides of my ears for a moment and then put it back on. I've tried adjusting it up and down and it just doesn't feel like a pillow all day. The Plantronics feel GREAT at first, but after a while it hurts. I've order the BackBeat Pro + to see if the feel is any different. I hope so, because I've not seen another product that has Bluetooth and USB integration. I'm hoping the "around the ear/over ear" design is more favorable.

 
1.0

Headset not showing in android mobile

By 

from Michigan, United States

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

Hi, I am not able to see the headset (B825-M) as a bluetooth device in android mobile. It is working fine with Windows mobile. Am I missing anything?

 
5.0

Great with Skype for Business!

By 

from Atlanta, GA

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

This headset is awesome! It is reversible and has great sound quality and decent bluetooth range. You will not be disappointed.

(3 of 3 customers found this review helpful)

 
2.0

Great headset for short-term use

By 

from Somers, NY

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

Overall, I found the Voyager Focus UC to perform above expectations. The only negative is the ear padding. Plain and simple, it could benefit from a redesign. It's just not soft enough to be worn for extended periods of time. I have a fairly large head and constantly find myself having to take off the headset after a few calls to deal with the pain I feel while wearing it for a long period of time.

(1 of 1 customers found this review helpful)

 
2.0

Great headset for short-term use

By 

from Somers, NY

Verified Buyer

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

Overall, I found the Voyager Focus UC to perform above expectations. The only negative is the ear padding. Plain and simple, it could benefit from a redesign. It's just not soft enough to be worn for extended periods of time. I have a fairly large head and constantly find myself having to take off the headset after a few calls to deal with the pain I feel while wearing it for a long period of time.

 
2.0

umcomfortable

By 

from Dallas, TX, United States

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

It's great in utility, but very uncomfortable to wear for long. I'm on the fence about returning it. If they fixed the ear pads, I'd be inclined to make this a 4 star review. I wouldn't say the range is anywhere near as claimed from my experience. It starts to get choppy at about 25 or 30 feet which is a far cry from the advertised 98 feet. The audio is OK, but it doesn't sound anywhere near as good as any of my other headsets. Don't get me wrong, it sounds good enough for its utility - work. It's also good enough to listen to music between calls and meetings, but not exactly what I'd call satisfying for any audiophile like myself. I'm very disappointed in the comfort. The ear pieces seem designed more for a large man's big ears where the foam goes more around than ON my ears as it should. They partly rest on my jaws whoch is uncomfortable as well. The foam is very weak with too much give so I end up feeling hard plastic pressing on my ear cartilage which is pretty painful. I don't see what the point of 12 or 14 hour battery life is if you can't wear the headset very long. These get hot too.

 
5.0

Great Bluetooth Headset!

By 

from Undisclosed

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

Great headset. Super comfortable and Bluetooth distance is pretty amazing. I can walk a full floor upstairs and across the house with no change in sound quality. A bit pricey but worth it.

 
5.0

FINALLY

By 

from Maine, United States

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

I have been searching for a wireless headset that is Five 9 Compatible. I tried and returned at least 4 Bluetooth headsets that said they would work and then didn't. Then I found this one, at a fabulous price. It works great, Plug N Play with Windows 10, my five 9 recognized it immediately, now I'm not tied to my desk. Thank you so much Plantronics. I've used your Bluetooth for my mobile phones for years, now you are on my desktop and laptop too.

 
5.0

Quality product all around, superb sound/comfort

By 

from Baltimore, MD, United States

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

I bought this headset for work about 5 months ago and have used it for hours every day since. It is one of the most comfortable headsets I have ever used, and I have been through many. The ear pads are pillow soft and it does not squeeze on your head too much. The sound quality is far more than I needed for work but it is nice that I can use it for listening to music between calls without the music sounding horrible. I can not recommend this headset enough.

 
3.0

Awesome if it wasn't for the usb required receiver

By 

from Auckland, New Zealand

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

Faultless but the need to use the little usb Bluetooth adapter. What happens when this tiny device is lost? Surely this can be incorporated into the charging unit?

 
4.0

Love the wireless.

By 

from Portland, OR, United States

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

This was a gift and I like the wireless but the pause an play on music play store for my Android will not work. Also when I am playing a game called geometry dash the sound is ahead also that happens with youtube but all I have to do is pause it and play it again and it will be fixed.

 
5.0

Love it!

By 

from Undisclosed

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

Great sound. Easy to use. It is a really good product.

 
5.0

Great All Around Headset

By 

from Coral Springs, FL, United States

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

I bought this for work about a month ago specifically because our office is going more to a Lync based conference bridge. I use this for everything from my VoIP phone to Lync, to my cell phone, and for music. Understanding that Bluetooth is not the best for providing high quality audio. It does a really good job of reproducing the music. The ability to pair with many devices and the 14 hour battery life make this a great headset. I know my coworkers have been ordering the same headset because of my recommendation! Great work Plantronics. You always seem to have have quality products

 
5.0

A superb headset

By 

from New York, NY, United States

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

I've tried a number of corded and wireless headsets over the years as I work at a videoconferencing company. The Focus is the best ever: superb audio, very high manufacturing quality, extremely comfortable during prolonged use, very convenient charging base. The ability to hear ambient sound through the mic when in listening-only mode is also great. Using a single headset for both phone and computer use is super convenient.

 
5.0

High Quality Audio - Great Noise Cancelling

By 

from Seattle, WA, United States

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

I've been using headsets for UC for 4+ years. This is by far the best headset I've come across yet. Bluetooth provides mobility and the noise cancelling in loud areas is amazing.

 
4.0

Awesome sound and clarity mostly

By 

from Madison, WI, United States

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

Purchased for work, sounds and works great on Win 7. No working so well in Win 10. Still trying to figure it out.

 
4.0

Comfortable, easy setup

By 

from San Jose, CA, United States

Comments about Plantronics Voyager Focus UC Stereo Bluetooth Headset System with Active Noise Canceling:

This is a great headset. I like that it will auto-answer a Skype for Business call. It is very easy to dock for charging. It's light weight, and I can wear it for a long time without my ears being sore. The controls from the headset, mute, hangup, volume control are very easy to access. The only dis-advantage is that I still need the USB dongle, not sure why they could not build that into the charging station.

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