Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop

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Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop

Copier/Fax/Printer/Scanner - 35 ppm Mono/27 ppm Color Print - 20 ppm Mono/18 ppm Color Print (ISO) - 6000 x 1200 dpi Print - 2.7" LCD Touchscreen - 2400 dpi Optical Scan - Automatic Duplex Print - 151 sheets Input - Wireless LAN - PictBridge - USB - View Complete Details

Product Number: SYNX3962094

3.9 star rating3.927 reviewsRead All ReviewsWrite a Review

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Due to its limited shelf life or other concerns, we do not accept returns on this product unless it is damaged, defective or incorrect due to an error on our part.

Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop - Brother™ Business Smart™ Series color inkjet all-in-one with duplex printing provides Small Office/Home Office users the Ultimate Combination of low cost printing, fast print speeds, and up to 11"x17" output via the single-sheet bypass. Super High-yield replacement ink cartridges available to help lower cost per page. Fastest in class print speeds of up to 20ppm black/18ppm color. 150-sheet capacity 8.5"x11" paper tray. 2.7" color TouchScreen Display for simple menu navigation and easy setup. Print from compatible mobile devices over your wireless network and scan documents to popular cloud services from your internet-connected all-in-one. USB Cable NOT included.

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Reviews

REVIEW SNAPSHOT®

by PowerReviews
Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop
 
3.9

(based on 27 reviews)

Ratings Distribution

  • 5 Stars

     

    (11)

  • 4 Stars

     

    (6)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (1)

70%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Economical printer

Installation of the printer was very esy. The four separate ink cartridges are easy to load and are lasting a long time. Much better than printers that use one cartridge for all the...Read complete review

Installation of the printer was very esy. The four separate ink cartridges are easy to load and are lasting a long time. Much better than printers that use one cartridge for all the colors. The time it takes to start printing after pressing the print button is only average, but once the printer begins to print it is very fast. Overall quality of the products produced is excellent. Printed pages both black and white and color are very sharp and clear. Scanned images are superior to other all in one printers and the ControlCenter4 app makes it very easy to scan and save to computer files. Customer service is average at best. I called with a question and all the person could do was send me more instructions. Instructions that come with the printer are very basic and do not address any of the apps that are downloaded with the printer.

VS

Most Liked Negative Review

 

SOME GOOD,SOME BAD

This printer model is the MFC-J4320DW. I would not recommend buying this. However, the other printer in the Basic Uses Guide is the MFC-J4420DW. I would recommend buying this one has added features...Read complete review

This printer model is the MFC-J4320DW. I would not recommend buying this. However, the other printer in the Basic Uses Guide is the MFC-J4420DW. I would recommend buying this one has added features that are lacking in one that I purchased. I saw some good and some bad about this printer. Let me start with the bad. This printer does not have a document feeder. I have owned the personal computer since the first IBM Personal Computer came out. I've never had a printer that didn't have a document feeder before. I could have returned the printer to Staples but I didn't have the need to use a document feeder until after the return period expired. I went through the Brother manual for this printer before I purchased it and I read that there was a document feeder. When I discovered there was not a document feeder, I went back and reread the manual. I still read that there was a document feeder. I called tech support and asked them about it. They pointed out to me that the manual was for two printers (which I did know) and that the document feeder was only on the second printer. So I reread the manual again. Sure enough they were right. The problem was that the manner in which the manual was written you had to read very closely to realize what it was really saying. This problem could've been avoided by having a comparison table for the two printers identifying what features were common to both and what features were unique to which printers. Probably a majority of people could have caught the meaning in the manual. The thing is a manual should not be written just for a majority of people but for everyone. I am a senior, senior citizen with ailments that go along with my age. I was an IBM engineer and had a Masters Degree in Engineering so it is most likely that 25 years ago (before I retired) I would have caught the meaning. Now for the good. The most fantastic feature of this printer or the ink tanks. The tanks that came with the printer were only partially full. I didn't expect them to last as long as they did. This week I replaced my first tank, my black ink tank. Was I impressed with the ink tank. You would think that when you have seen one ink tank you have seen them all, but this ink tank is built like a German Panzer tank. You have to see it to believe it. I have a another printer by an different manufacturer and had to replace three ink tanks the day before. I mishandled one and get ink all over my hand. With the Brother ink tank there is little chance of having this problem. The printer does a good job of printing and faxing. Scanning works real well also accept that there is no document feeder you must manually place each page on the glass. I haven't used the Photo Capture feature yet. Very impressive also is the Control Panel. It is easy to use, very intuitive. Too bad that whoever engineered the Control Panel didn't write the manual.

Reviewed by 27 customers

Displaying reviews 1-20

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3.0

Misleading

By 

from Reading, PA, United States

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I really needed a printer that copied and scanned 11x17. This only prints them. Had I seen it live before purchasing I may have known. Otherwise, it's fine for casual use.

 
3.0

No print fron pc

By 

from Puerto Rico

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I cant conect my printer to my Pc computer Windows 7, i have to use always a pendrive and them go to The library. At least i can use my phone to Get Info and print it

 
5.0

Best Printer I Have Owned

By 

from Kirkland, WA, United States

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I have had this product since 2011. It has been fantastic. Unfortunately it is no longer made. When this one goes, I will buy another Brother. In fact, I did get a Brother laser printer which is also absolutely wonderful. None of my other printers have lasted as long.

 
5.0

So far so good.

By 

from Denham Springs, LA, United States

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

So far it has lived up to expectations. Connected to my pc wireless and no problems. Most of my printing is black so I can't comment on color. I'm happy with it.

 
4.0

It prints, it scans.

By 

from Charleston SC

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

This product has a good footprint on my crowded work area. Performs printing and scanning as expected. Seems very slow to load data to print from my PC.

 
5.0

I love my product very satisfied

By 

from Michigan City, IN, United States

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Great product it works for me and my business I recommend you to buy this product it's quick fast you won't be not disappointment

 
3.0

OK

By 

from colorado

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Paper tray frequently does not insert solidly when refilling paper, paper jams for no apparent reason, and printer throws errors with no way to identify.

 
5.0

VERY PLEASED

By 

from Florida, United States

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

SO FAR SO GOOD. IS PERFORMING WELL AND I AM VERY PLEASED THAT I CHOSE BROTHER. WE HAVE A BROTHER FAX MACHINE THAT IS 12 YEARS OLD AND STILL PERFORMS GREAT. NOW THAT IS A SIGN OF RELIABILITY, AND THAT IS WHY BROTHER WAS OUR FIRST CHOICE

 
2.0

Not what I ordered

By 

from Camano Island WA

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

To accomplish a fax one can only load ONE sheet at a time which defeats the purpose for the purchase. The other Brother fax machine that finally failed after 8 years of service (MFC-665 CW) Multiple pages to fax just means that I am screwed time wise.

 
4.0

Economical printer

By 

from Bellevue, NE, United States

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Installation of the printer was very esy. The four separate ink cartridges are easy to load and are lasting a long time. Much better than printers that use one cartridge for all the colors. The time it takes to start printing after pressing the print button is only average, but once the printer begins to print it is very fast. Overall quality of the products produced is excellent. Printed pages both black and white and color are very sharp and clear. Scanned images are superior to other all in one printers and the ControlCenter4 app makes it very easy to scan and save to computer files. Customer service is average at best. I called with a question and all the person could do was send me more instructions. Instructions that come with the printer are very basic and do not address any of the apps that are downloaded with the printer.

 
4.0

wireless printing

By 

from DeLand, FL, United States

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

So far this is a fine printer. It communicates with my laptop without any issues. Black and white printing is good. Color printing could be better. I'm still playing with some of the settings so maybe I will eventually get a better photo print.

 
5.0

the best

By 

from syracuse

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

this printer is great! the last one i had was a big headache,from running low on ink when you don't uses it that much. and it did not print letters.that printer was a mess! and to buy this printer,it's like night and day. i'm happy that i have a great printer in my home.

(0 of 2 customers found this review helpful)

 
4.0

nice compact AIO

By 

from Iowa

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Print quality is good. Haven't printed any photos yet, but docs are crisp. Easy setup. Only complaint is that it is noisy. Bought it because of reviews and reasonable ink costs. Haven't figured out the duplex printing feature yet, which I want to use to save paper.

 
3.0

SOME GOOD,SOME BAD

By 

from New Haven, CT area

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

This printer model is the MFC-J4320DW. I would not recommend buying this. However, the other printer in the Basic Uses Guide is the MFC-J4420DW. I would recommend buying this one has added features that are lacking in one that I purchased. I saw some good and some bad about this printer. Let me start with the bad. This printer does not have a document feeder. I have owned the personal computer since the first IBM Personal Computer came out. I've never had a printer that didn't have a document feeder before. I could have returned the printer to Staples but I didn't have the need to use a document feeder until after the return period expired. I went through the Brother manual for this printer before I purchased it and I read that there was a document feeder. When I discovered there was not a document feeder, I went back and reread the manual. I still read that there was a document feeder. I called tech support and asked them about it. They pointed out to me that the manual was for two printers (which I did know) and that the document feeder was only on the second printer. So I reread the manual again. Sure enough they were right. The problem was that the manner in which the manual was written you had to read very closely to realize what it was really saying. This problem could've been avoided by having a comparison table for the two printers identifying what features were common to both and what features were unique to which printers. Probably a majority of people could have caught the meaning in the manual. The thing is a manual should not be written just for a majority of people but for everyone. I am a senior, senior citizen with ailments that go along with my age. I was an IBM engineer and had a Masters Degree in Engineering so it is most likely that 25 years ago (before I retired) I would have caught the meaning. Now for the good. The most fantastic feature of this printer or the ink tanks. The tanks that came with the printer were only partially full. I didn't expect them to last as long as they did. This week I replaced my first tank, my black ink tank. Was I impressed with the ink tank. You would think that when you have seen one ink tank you have seen them all, but this ink tank is built like a German Panzer tank. You have to see it to believe it. I have a another printer by an different manufacturer and had to replace three ink tanks the day before. I mishandled one and get ink all over my hand. With the Brother ink tank there is little chance of having this problem. The printer does a good job of printing and faxing. Scanning works real well also accept that there is no document feeder you must manually place each page on the glass. I haven't used the Photo Capture feature yet. Very impressive also is the Control Panel. It is easy to use, very intuitive. Too bad that whoever engineered the Control Panel didn't write the manual.

 
2.0

Very unhappy

By 

from Undisclosed

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Cannot copy 11x17 your description of this copy machine is misleading and very deceiving. I had to drive to Staples to have legal documents copied. Had I known I would never have purchased it.

 
5.0

wowza

By 

from florida

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

The printer is amazing. I used to have and expensive Epson printer but if you didn't use it everyday the ink nozzles would clog. This printer keeps them clean so no problems with clogging. Also the print quality on photos is excellent even when you use plain paper. Print speed is very good. Will definitely recommend this printer to others and when I need another printer it will be a brother.

 
2.0

Mediocre

By 

from Mississippi

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Printing ledger size 11x14 is useless without a ledger size paper tray. Tedious and rarely prints straight which is unfortunate given the cost of inkjet 11x14 paper.

(1 of 1 customers found this review helpful)

 
3.0

Software problem

By 

from Undisclosed

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

My printer was working fine until the latest windows 10 update. Now I have a printer that doesn't print. I have tried to update the drivers though Microsoft and Brothers to no avail. I am ready to send it back since I've only had it for a few weeks.

 
5.0

Interesting Printer - 1st Brother Printer

By 

from Austin, Texas

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I love the print quality. Have printed one photo and it is lovely. The separate color cartridges are first time for me. Setup went very smoothly except for finding the USB port in the printer. My old eyes did not see the second section and I kept trying to put usb into fax port. Technician at (unnamed store) showed me the other section and everything works great! Looking forward to trying the 11x17 paper. Have always wanted a printer capable of that paper.

 
5.0

Purchase

By 

from Boston, Ma

Comments about Brother Business Smart MFC-J4320DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

As of now the sprinter is working well. I like the features. It was easy to set up and I received excellet help when I called to seek help with setting my printer wirelessly. I cannot at this time comment on the durability, ink consumption, etc. We have also a Brother Black and White Printer which is very efficient.

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