Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop

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Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop

Printer, Copier, Fax, Scanner - 35 ppm Mono/27 ppm Color Print - 1200 x 6000 dpi Print - Touchscreen LCD - 2400 dpi Optical Scan - Automatic Duplex Print - 251 sheets Input - Ethernet - Wireless LAN - USB - View Complete Details

Product Number: SYNX3652958

3.7 star rating3.796 reviewsRead All ReviewsWrite a Review

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Reviews

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by PowerReviews
Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop
 
3.7

(based on 96 reviews)

Ratings Distribution

  • 5 Stars

     

    (37)

  • 4 Stars

     

    (29)

  • 3 Stars

     

    (8)

  • 2 Stars

     

    (9)

  • 1 Stars

     

    (13)

71%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Repeat Purchase

I had an earlier version Brother Multi-Function printer prior to this version (can't remember the exact number) but my house burned down during the Valley Fire in Lake County, CA, September 2015,...Read complete review

I had an earlier version Brother Multi-Function printer prior to this version (can't remember the exact number) but my house burned down during the Valley Fire in Lake County, CA, September 2015, a Presidential declared disaster. I decided to purchase another multi-function printer because of the satisfaction I had with my first printer. The main reason for my repeat choice was the 2-sided printing and wi-fi capability. This printer is simple to set up, priced well and easy to use. I had one opportunity to contact the "help desk" and was not impressed with their manner of handling my issue. The issue has not effected overall printer functioning so I did not need to follow-up with the help desk at this time. My issue deals with the internet hardwired plug-in failing to work less than 2 months after purchase. I am still dealing with the aftermath of the fire and just didn't need this to deal with as well since the wi-fi works. I will be trying to work with the help desk again and may be updating this review at that time. Hopefully it will be positive. This is a great working printer and I would recommend it.

VS

Most Liked Negative Review

 

Installation Process for MFC-J6520DW

I really liked the MFC-J6520DW for all of it's features. But the installation was (and still is) a nightmare for which I am choosing to stop. I received the unit on a Friday...Read complete review

I really liked the MFC-J6520DW for all of it's features. But the installation was (and still is) a nightmare for which I am choosing to stop. I received the unit on a Friday and it took until Sunday to get the network to recognize it. And I was in chat and email conversation with support the whole time. Having two networks, the printer would not recognize the network keys or passwords of either network. It would not accept the WPS pin from the routers. At this point, chat support gave up. I finally force fed it into my router. Then, my Macbook Air recognized it the printer and it worked very well. While I worked on getting the wireless to work, I tried to install the MAC on the wired LAN connection and this would not work with my MAC as it is running Maverick. For Maverick, you have to go to the web to get the installation components which was piece-meal and difficult to figure out. However, one of my Windows XP platforms did work by wired LAN just fine. So, abandoning the wired solution to go totally wireless, the XP platform would not properly load the drivers. Again. I had a support person on the phone the whole way and that person finally gave up to send me to some one with more technical knowledge.... but it would be the next day before I could talk with them. So, I had to trick it by loading the solution software package and then reload the divers. While it connected , the solution software did not respond like it was connected. It would tell me there was no printer while, in fact, it was printing. Another mess. BTW: This printer will not duplex wired and wireless modes... it is one or the other. So, after three days, I am stopping the madness and taking this back to the seller and buying a competitive unit from a well known maker.

Reviewed by 96 customers

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1.0

Not worth the money

By 

from West Chester, PA, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Shortly after purchase the screen would freeze, stating it was still communicating with computer. You can do nothing until you turn the unit off wait a minute and turn back on. Will work for a bit and then do it again. I have had the unit replaced and the replacement does the same thing. I have been told to use a short cable. This is inconvenient for my setup but I arranged it. It still does it. I have completely removed, uninstalled and reset everything, but still have the issue. Also for as big as the unit is, you have to feed any manual items in from the back. Items generally get jammed first time through but second time usually works.

 
5.0

Great Features

By 

from College Station, Texas

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I bought this printer for its ability to print 11 x 17 inch paper. It is very easy to use and so far has been very reliable. The software install was easy and good.

 
4.0

GOOD BUT NEEDS IMPROVEMENT

By 

from Los Angeles, CA, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I like the fact that I can scan 11"x17". This is bigger than most printer glass tops. It scans pretty good. But I don't like when I put in a 4"x6" photo in the "back chute", it is too easy to get it crooked. Once it is crooked I cannot pull the photo back out to straighten it before I print. (Maybe I need to reread my instructions.) It needs a better guide so it won't go crooked. Pulling out the 8x11 paper is inconvenient to put photo paper in the front holder and resetting the guides. This also seems to use less ink, but I have not done a lot of printing.

 
4.0

Working well

By 

from Rochester, MN, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Every feature I need is working well so far. I do have a lot of trouble clearing the paper jam notification. I actually have not had any paper jam, but the printer thinks I have. I follow the help sequence on the display screen to clear the notification, but no luck. I have to unplug the unit to get it to reset.

 
4.0

Great Large Format Printer for a Good Price

By 

from Crowley, Tex, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I have a small engineering business. I need to be able to print and scan 11x17 sheets. This greatly limits the number of inexpensive printers available to me. This printer was the best combination of cost and features I found. It works great, and prints and scans quickly.

 
2.0

photo printing

By 

from New Jersey, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I have had no problems printing text files. It has taken me some time to adjust to the document printing totally in the printer before coming out. I do have a problem printing photos. It produces a line going down the picture every 1 1/2 inches. It makes the picture unusable. My recommendation would be based on what you need the printer for.

 
5.0

Brother makes the BEST

By 

from York, PA, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

When searching for a new printer, don't buy it for the price of the printer but by the cost of the ink. A hint some wise person once gave me and it is 100% true. Brother makes the most reliable printers. This is out 4th. The ink costs are at least half of the BIG name printers inks. Brother's technical and customer service is unmatched. I don't know where they get these people but YEAH!!!

 
4.0

First install

By 

from Everett, WA, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

The product work well, was a little hard to install and needed tech help but they were very good and made sure I was all set before they hung up. After install there have been no problems and the interface works great and does not hang up as HP does.

 
4.0

Great printer BUT no duplex scanning.

By 

from Undisclosed

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I like every feature of this printer but I do miss duplex scanning. It just seems reasonable that if you have duplex printing you would also have duplex scanning.

 
4.0

Easy to use.

By 

from Western PA

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I have only had it a few weeks, so it is too early to tell how much ink it will use. I have printed, scanned, and copied with it and it is very easy to use. I do not plan on using the FAX. The only drawback is that it is a bit noisy.

 
5.0

ANOTHER Great Brother Printer

By 

from Melbourne, FL, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I have owned and used Brother printers for over 10 years and have to say they are more reliable and have more features than other brands I have owned. I have donated my HP and Epson to charity... just to rid my room of these "quality" printers. I love the 11" x 17" feature, the two-sided print feature and, needless to say, the colors it provides to photos and graphics.

 
4.0

Fast

By 

from Wheelersburg, OH, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Good value, looks good. Physical size is just right for a small office environment. Easy to use and wire works great.

 
1.0

Paper feeder fails 90%

By 

from Pompano Beach

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Don't waste time. The J6529DW is faster, more reliable, 2 trays & never fails. I returned the 6620 b/c it took too much paper from the tray.

 
5.0

Outstanding Performance

By 

from Conyers, GA, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Bought this product two months ago and I simply love it's performance. It is quite fast. It was extremely easy to connect (WiFi) to my network. I like the fact that it has a large paper tray, so I don't have to reload paper as often as I did with my previous machine.

 
3.0

Generally Good, but noisy

By 

from Millville, DE, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

This printer does everything it is supposed to. My only concern it the noise it generates. I have a hearing problem, and cannot use the adjacent telephone when the printer is in use.

 
5.0

Great Features

By 

from Scottsdale, AZ, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I have only had the printer for about a month. And I do love it! The setup was easy and it is easy to use. I would highly recommend this printer.

 
4.0

Easy setup, fast printing

By 

from Bloomington, IL, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

As an inkjet printer, this one is easy, fast and above average in terms of print quality. I dont use it everyday but whenever i need it, it works fast and seamlessly

 
5.0

Works Great

By 

from Prescott Valley, AZ, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Have had no problems with my new printer, it works great. I have had it for 3 months and it is doing a great job.

 
3.0

large paper tra

By 

from Collegeville, PA 19426, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

fax set up not clear , if using as out going only system, would like to preview scan before scanning and make adjustments ,not possible ,cumbersome and confusing enlargement or reduction of copies if needed.

 
5.0

fantastic scanning

By 

from San Diego, CA, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I am so impressed with this unit. My last unit from a different company had problems that their customer service was of no help and didn't even try. Your customer service people are so helpful and patient. I bought your your cheapest unit and it's better than any other scanner/printer I've used or seen. I makes me wonder what additional features your higher priced models can perform. I may settled too quickly for your lowest priced model.

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