Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop

Printer, Copier, Fax, Scanner - 35 ppm Mono/27 ppm Color Print - 1200 x 6000 dpi Print - Touchscreen LCD - 2400 dpi Optical Scan - Automatic Duplex Print - 251 sheets Input - Ethernet - Wireless LAN - USB - View Complete Details

Product Number: SYNX3652958

3.7 star rating3.775 reviews|Read All Reviews|Write a Review

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Estimated Delivery - 1 business day(s) - Tue 12/6 2 business days - Tue 12/6

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Reviews

REVIEW SNAPSHOT®

by PowerReviews
Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop
 
3.7

(based on 75 reviews)

Ratings Distribution

  • 5 Stars

     

    (30)

  • 4 Stars

     

    (21)

  • 3 Stars

     

    (5)

  • 2 Stars

     

    (8)

  • 1 Stars

     

    (11)

72%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Repeat Purchase

I had an earlier version Brother Multi-Function printer prior to this version (can't remember the exact number) but my house burned down during the Valley Fire in Lake County, CA, September 2015,...Read complete review

I had an earlier version Brother Multi-Function printer prior to this version (can't remember the exact number) but my house burned down during the Valley Fire in Lake County, CA, September 2015, a Presidential declared disaster. I decided to purchase another multi-function printer because of the satisfaction I had with my first printer. The main reason for my repeat choice was the 2-sided printing and wi-fi capability. This printer is simple to set up, priced well and easy to use. I had one opportunity to contact the "help desk" and was not impressed with their manner of handling my issue. The issue has not effected overall printer functioning so I did not need to follow-up with the help desk at this time. My issue deals with the internet hardwired plug-in failing to work less than 2 months after purchase. I am still dealing with the aftermath of the fire and just didn't need this to deal with as well since the wi-fi works. I will be trying to work with the help desk again and may be updating this review at that time. Hopefully it will be positive. This is a great working printer and I would recommend it.

VS

Most Liked Negative Review

 

Installation Process for MFC-J6520DW

I really liked the MFC-J6520DW for all of it's features. But the installation was (and still is) a nightmare for which I am choosing to stop. I received the unit on a Friday...Read complete review

I really liked the MFC-J6520DW for all of it's features. But the installation was (and still is) a nightmare for which I am choosing to stop. I received the unit on a Friday and it took until Sunday to get the network to recognize it. And I was in chat and email conversation with support the whole time. Having two networks, the printer would not recognize the network keys or passwords of either network. It would not accept the WPS pin from the routers. At this point, chat support gave up. I finally force fed it into my router. Then, my Macbook Air recognized it the printer and it worked very well. While I worked on getting the wireless to work, I tried to install the MAC on the wired LAN connection and this would not work with my MAC as it is running Maverick. For Maverick, you have to go to the web to get the installation components which was piece-meal and difficult to figure out. However, one of my Windows XP platforms did work by wired LAN just fine. So, abandoning the wired solution to go totally wireless, the XP platform would not properly load the drivers. Again. I had a support person on the phone the whole way and that person finally gave up to send me to some one with more technical knowledge.... but it would be the next day before I could talk with them. So, I had to trick it by loading the solution software package and then reload the divers. While it connected , the solution software did not respond like it was connected. It would tell me there was no printer while, in fact, it was printing. Another mess. BTW: This printer will not duplex wired and wireless modes... it is one or the other. So, after three days, I am stopping the madness and taking this back to the seller and buying a competitive unit from a well known maker.

Reviewed by 75 customers

Displaying reviews 1-20

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5.0

Good printer

By 

from Spring Hill, FL, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Good printer and good support I would recommend to anyone

 
5.0

Very happy with this all in one

By 

from Dandridge, TN, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Does everything I need it to an seem very economical to run. Easy set up and great features.

 
5.0

Very versatile

By 

from Madison, WI, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I use the MFC-J6520DW for a peer mentorship program designed to address achievement disparities in high school. I put out a legal size newsletter in color, can print two-sided as easily as one sided. I make 11 by 17 posters. Print quality is consistently excellent. It's an easy machine to use. I can switch paper sizes in a matter of seconds. It fits my purposes beautifully.

 
4.0

Fast Inkjet printer

By 

from Undisclosed

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Scanner cuts off top and bottom edges of document.

 
1.0

Eccellent printer

By 

from Vancouver wash

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

The only thing missing is two sided scanning but it is an excellent product

 
5.0

Finally, Everything I need in one printer

By 

from Rindge, NH, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

From paper loading to changing ink cartridges, it's been thought out from the user's standpoint and it's finally done right. I no longer find myself spending hours trying to resolve a printing problem when a project is due. My Brother printer asks for little and gives a lot. Why didn't this happen 20 years ago?

 
1.0

Scan Quanity Not Good

By 

from Boston, MA, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

This is my first Brother printer and always had HP printers. I do a lot of scanning of pictures and found the scan quality is not that good. I did a comparison of my HP scanner and found the pictures I scanned on the Brother are not as sharp compared to the HP. I also found the overall picture is worst than the actual photo I scanned. I tried scanning at higher DPI and didn't help. I tried using SW to improve the photo which helped a little but it still had the fundamental problem of sharpness. I also compared the printing and the color was less vivid compared to the HP. So you know who is writing this review...My background is engineering and I had previously worked in the graphics Industry.

 
5.0

Fast! Easy loading!

By 

from Swayzee IN

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I have used this for about 3 weeks...lots more to learn as features are MANY!! Fast printer! My first Brother printer...sorry I didn't buy this printer when it first come out. Easy to change cartridges!

 
5.0

Awesome Printer!

By 

from Magnolia, AR, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

The Brother MFC-J6520DW is the best all around printer I have ever had in an office. Very user friendly.

 
2.0

Problems

By 

from Tampa, FL, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I could not make it stay online trying to use it wireless. It would go offline as much as 3 or 4 days at a time. Contacted Brother several times but could not get an answer that worked for me. We have it connected with a USB cable and it's fine most of the time but will still go offline occasionally.

 
5.0

SETUP AND FEATURES ARE TOPS

By 

from Upland, CA, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

INITIALLY BOTH WIRELESS AND USB CONNECTIONS WERE SETUP IN A STRAIGHTFORWARD WAY. A SINGLE QUESTION WAS ANSWERED PROMPTLY. CURRENTLY ALL ACCESS IS WIRELESS. CELL, NOTEBOOK AND DESKTOP.

 
2.0

Brother MFC-J6520DW Printer

By 

from California, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I was excited about buying this printer. Checked it out read reviews and bought it. Easy to set up. Looked great!! After 1 week It started grabbing more than 1 page at a time. So I returned it.

 
5.0

Reliable

By 

from Chicago, IL, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

When I exchanged my old Brother MFC-J6520DW with a refurbished one, I did not know I’d get a reliable and efficient replacement. Thanks, Brother!

 
4.0

Good functional printer

By 

from Lindenhurst, NY, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Satisfied with this product however photo printing is not simple.

 
5.0

Quality machine

By 

from Oklahoma

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

All features that I have used on this printer have worked beautifully. I love being able to print from anywhere in the house, and from my phone or tabket, as well as from the computer. Excellent value machine.

 
4.0

Great features, horrible manual!

By 

from ST CHARLES, IL

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Since I wanted the manuscript paper feature I was stymied as to how to get the cassette to become large enough to accept manuscript paper. Only after I ordered a second cassette did I figure out how to work the adjustments on the first one. Fortunately, the extra cassette was inexpensive, so now I keep letter size paper in one and the manuscript paper in the other. I bought this one to replace a wide format printer that used 36" rolls. For the price of a single print head, I got this one. How could I not? I have to tape larger projects together, but the printing is fast, and there's much less wasted paper.

 
4.0

Nice Machine

By 

from Las Vegas, NV

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Haven't used it much yet, but easy to set up and so far has produced nice color photo copies. Only marginal drawback is that the color photo copying is slower than I had expected.

 
2.0

Disappointing â€"" OK for drafts not final production

By 

from California, United States

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

Overall print quality is good for drafting documents but falls short of quality presentation copy. Color print quality is not up to printing photos or vivid PowerPoint presentations. Settings at the printer control panel is not user friendly. Print menu from the computer does not always set the print quality -- uses more ink than necessary.

 
3.0

Not Quite There

By 

from Minnesota

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I have used the print, copy and scan features. I am somewhat disappointed in the color printing. The colors are coming out much paler than on my screen, even though I've set it to higher resolution. I have replaced the black cartridge, but not the color ones. I'm hoping new cartridges will improve the color output.

 
2.0

Wish I could say more positives but cant

By 

from Sandwich MA

Comments about Brother Business Smart MFC-J6520DW Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop:

I have used many many all in one printers. I have had continuous problems with scanning. I have reloaded software myself; have had support download software again and scanning function on printer works once or twice and then says can not connect. Faxing is better but also not totally reliable. Disconnecting electric and reconnecting does seem to help with that. Sorry I cant say more positive. It does print and copy ok.

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