Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges

Color multifunction inkjet printer. - View Complete Details

Product Number: BRTMFCJ985DW

4.2 star rating4.2226 reviews|Read All Reviews|Write a Review

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Product Details

Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges - Spend less for more pages with four Super High-yield INKvestment cartridges: the innovative and cost-effective solution for any home office. Business-capable features include automatic two-sided printing, up to 20-sheet ADF, and wireless/mobile device connectivity.

  • Spend less for more pages.
  • Print for small change. Less than one cent per page black and less than five cents per page color.
  • Includes four INKvestment Super High-yield inks.
  • 100-sheet paper tray capacity. Convenient single-sheet bypass tray for printing on envelopes and card stock.
  • Print and scan from almost anywhere - smartphone, tablet, laptop and desktop computer.
  • Break free and go wireless. Enjoy the freedom of wireless connectivity - and no router needed with Wi-Fi Direct.
  • Easily navigate to powerful features with a 2.7" Touchscreen display
  • Scan to popular Cloud services directly from the machine, including Google Drive, Dropbox, Evernote, and more. Capture and digitize paper documents with Brother Cloud Apps for electronic storage or sharing.
  • Compact design that fits in nearly any workspace.
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Reviews

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by PowerReviews
Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges
 
4.2

(based on 226 reviews)

Ratings Distribution

  • 5 Stars

     

    (119)

  • 4 Stars

     

    (69)

  • 3 Stars

     

    (20)

  • 2 Stars

     

    (6)

  • 1 Stars

     

    (12)

85%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Super Fast

I've only been using the printer for about 2 weeks, which means there's a lot of features I have yet to explore. Here's what I can say so far. 1) Packaging of the...Read complete review

I've only been using the printer for about 2 weeks, which means there's a lot of features I have yet to explore. Here's what I can say so far. 1) Packaging of the item seemed solid. 2) How many times have we complained that setup or installation instructions were hard to understand? Not with this product. You can tell Brother takes great care in communicating with the customer & it's reflected in the setup instructions. Very easy to understand. 3) My laptop doesn't have a built-in CD drive, so I chose to download the installation package from Brother's website, which is probably the best thing to do anyway, considering you don't know how long the product has been on the shelf before you finally purchase the product & in between those times, updates to the software may have occurred. Downloading assures you of the most up-to-date software. 4. I was blown away at the speed of printing on this unit. It spit out my first printed job so fast - I thought something went wrong. But I looked at the paper & it was all there. The image looked clear & sharp as well. I use this for business & most of what I'm going to be printing is text - letters, labels, etc. 5. The paper tray seems a little light & not as sturdy as I would have expected, so I hope that over time as I pull the tray out & push it back in to change the paper, it will hold up. 6. I receive one or two emails a week from Brother (I chose this option when registering the product) to inform me of news & latest updates, etc. 7. When you logon to your computer each day, you'll see a small call-out box just above the status bar - far right. It says, "Brother Help," which is a nice feature, should you need a quick answer on something. You can "X" out the box & make it disappear if you don't want it to stay visible throughout the day. So far, I'm very impressed with the printer. I still can't believe how fast this prints - it's lightning fast.

VS

Most Liked Negative Review

 

Print quality needs work

I've only had it a couple of weeks. Functionally it is very solid and runs well so far... but, there are a few things that I should warn others about. To hook...Read complete review

I've only had it a couple of weeks. Functionally it is very solid and runs well so far... but, there are a few things that I should warn others about. To hook it up via wire, both the network port and USB port are located in the center of the middle of the unit - you need to lift the entire scanner portion up to plug it in, then run the cables along a guide inside the machine leading out the back - very odd design. Every other printer I have used across the decades has ports on the outside. The quality of the print is pretty mediocre and the finished print is not very dark at all. Perhaps this is how the 'inkvestment' tech works to save you ink? Still, I've had cheap throwaway printers with better print quality to be honest. The printer tray has to be completely pulled out of the machine entirely and put on your desk in order to load paper, which is also odd in my opinion. I have not tried the fax portion but scanning is a breeze with one exception: in the scanner software (Control Center 4,) it uses a 'retry' or 'reload' icon to represent cropping instead of the typical frame corner icon you would expect, which is also on the help documentation. Once I figured out this error it runs great.

Reviewed by 226 customers

Displaying reviews 1-20

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5.0

Nice Printer

By 

from Roseville, MI, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

Small footprint yet still a full featured all-in-one printer, scanner and fax. Two year warranty.

 
5.0

Works well.

By 

from Raleigh, NC, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

I am enjoying using the new color printer. It works well, the colors come out clear, and it has some very nice features.

 
1.0

Very disappointed, had high hopes

By 

from Reno, NV, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

it prints regular copy paper very slowly (set at normal settings), it has great trouble printing 4" x 6" photos. I went and bought exactly the paper the manual suggests, and still, it won't feed properly, only works if I insert 1 page into the feeder at a time, and it is a battle to produce photos. Good scanning and nice computer interface

 
5.0

Great quality prints but an ink miser!!!

By 

from Utah, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

I have owned several different types of all in one printers over the years. I have used them personally and for a small in home business. This one is my favorite so far. It has beautiful quality prints but uses very little ink. I love how cheap the ink is as well. With other printers, you might as well buy a new printer as to purchase all new ink cartridges. This one cost a little more up front than I have paid in the past but was well worth it for the reduced ink replacement cost. I like the simple touch screen interface and the ease with which I was able to set it up with my home network, including my daughter's Chromebook and our smartphones. It has so far been my best printer purchase to date and I have owned these types of printers since they first came on the home use market about 15 years ago.

 
5.0

Why Haven't I Bought One of These Before???

By 

from Anderson, SC

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

I have bought a number of printers over the years but this is the first Brother printer that I've owned. I am totally impressed. I set this up as both a wired printer (company provided laptop prohibits wireless installation) and as a wireless. It was quick and easy. I easily direct prints from my own laptop, tablet and Android phone. At the same time, my wife is doing the same with her iPhone and iPad. Print quality is excellent. Depending on the size of the print, there may be a slight delay but it is not a consequence. The other thing that I noticed is that it does not use much ink at all yet the output is wonderful. I use this in my home office for both after hours work and personal use. If this printer is being used in a workplace, one of the other models with a higher capacity of paper might be preferable. For home use, this is without a doubt the best printer I've ever purchased.

 
3.0

Strange

By 

from Vancouver, WA, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

I have not used the printer very much since its recent purchase. But there are some strange things: first, when I initially begin to print my PC indicates that it is off line--which it isn't...and then soon afterwards the printer comes into action. Second, I hooked up the phone jack and yesterday the phone conversation that was on our house phone was on the printer--but I could only hear it and not engage in that conversation, so I took the jack out of the wall socket. And last, the printer is rather noisy and reminds me a bit of the old bit printers that were similarly noisy. But IT PRINTS, thankfully, and is not giving me problems that I had with two recent ones which are now recycled.

 
3.0

Good printer but wireless Connection needs work

By 

from Manchester, NH, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

I purchased this printer because I want to print from my iPad and because it has long lasting ink. It performs well with the latter but I still have troubles printing wirelessly. The printer doesn't show up on AirPrint and I can print using the brother app but have to turn the printer off and on for it to show on the network.

(1 of 1 customers found this review helpful)

 
5.0

So far so good

By 

from Portland, OR, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

I have used my new Brother printer for about a month now and have been happy with its performance. Setup was easy and print and photo quality has been good. I really have enjoyed being able to printing double sided and using the automatic document feeder. I hope the cost of operation will be as low as advertised.

 
4.0

Love the print from mobile phone feature!

By 

from Undisclosed

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

I've had my printer for a couple of weeks so far and live it. Set up was easy. Love the wirelessly features and scan to email ability. Thank you

 
4.0

Great product

By 

from New Jersey, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

Great Product. Easy to install. Reliable. Great Features.

 
3.0

Slow to print and loses wireless connect

By 

from Virginia, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

I can deal with slow to print, but everytime I use my laptop on another wireless, when I return to this wireless system and printer, the connection to the printer is lost.

 
4.0

print by phone gets my vote!

By 

from Altadena, CA, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

I love the feature that allows me to print from my phone. I have tried to accomplish this with other printers, but the tasked proved to be far too cumbersome.

 
3.0

Does the basics

By 

from Mentor, OH

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

Handles normal paper printing just fine. I tried to feed in some note card stock and the autofeeder can't handle it without jamming. I had to do 50 pages of printing by feeding in one sheet at a time using the manual feeder on the back of printer. Even that was touchy and I had to refeed some of the pages several times.

 
4.0

Good for the money

By 

from Anaheim, CA, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

This printer is good for the money. The ink is reasonable in price and the amount that it prints. Replacing cartridges is easily completed without having to go into the printer. It prints thicker paper but the challenge that wasn't know when it was bought is that you need to feed each paper individually. Very time consuming! The tray is very flimsy and care must be taken so as not to break.

 
3.0

Product returned to merchant

By 

from mt. shasta ca

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

Nice printer but color on Avery labels really faded. Could not find info on how to correct the problem in troubleshooting or FAQ. Also told me I was out of ink in less than two weeks and had to repeatedly re-insert ink cartridges. Also could not scan directly to Microsoft word in document form.

 
5.0

Nice Printer

By 

from Henderson, CO, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

I have only had this printer for a short while but it is functioning well. I like the crisp print quality for both text and graphics. We have already printed about a hundred copies with little sign of making a dent in the ink.

 
5.0

Best Printer up to now

By 

from West Hills, California

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

This printer is so good, I purchased a second for my office. The color resolution is one of the best, and the toner cartridges last longer than others. Look forward to continued use and satisfaction.

 
5.0

Great Printer

By 

from Roseville, MI, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

So far I like everything about it. It works beautifully and prints great. I had a bigger two paper tray printer, so it hard transferring to on one, but I knew what I was getting when I bought it.

 
5.0

Easy setup - everything as advertised

By 

from Fort Worth, TX, United States

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

After considering another HP printer, I researched this Brother printer and found good reviews. I am been extremely satisfied with this printer due to ease of setup and function.

 
3.0

Excited by all it can do BUT.......

By 

from New York City

Comments about Brother Work Smart MFC-J985DW All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges:

I spent months looking for a wifi color scan color copier that wasn't expensive to maintain for a small 2 employee office. I am happy about all of the things that this little multifunction unit can do but in hindsight I would have liked it to be able to scan a larger amount and be able to scan both sides of the page. We were willing to pay the extra money in purchasing the MFC-J985DW to save money in ink in the future as our previous Brother MFC did a great job for us for over 10 years. The MFC-J985DW feels like it will break whenever I pull out the paper tray. Noise doesn't bother me but there is a loud scratching and pulling noise when I scan and fax that sounds like something is wrong with the machine. I shut off the MFC-J985DW once and when I turned it back on I could print from a computer but if I tried to scan it says there is no computer on the network so I don't shut it off anymore. I hope they are right that it is an energy saver. My boss' biggest disappointment is that even when I print slow in vivid color our handouts don't look as bright and crisp as our other printer so things that need to look like it was printed by a printer must be printed out of our other printer. When scanning old photographs the scan looks exactly like the original photo that was scanned. So far no paper jams even printing two sided. Would have liked the connection to the fax line to be on the other side of the machine but that is an office quirk. Love the touch sensitive screen and prompts.

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