Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges

Color multifunction inkjet printer. - View Complete Details

Product Number: BRTMFCJ985DWXL

4 star rating455 reviews|Read All Reviews|Write a Review

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Estimated Delivery - 1 business day(s) - Tue 2/21 2 business days - Wed 2/22

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Product Details

Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges - Spend less for more pages with INKvestment cartridges - the innovative and cost-effective solution for any home office. Up to two years of ink included with 12 Super High-yield ink cartridges. Business-capable features include automatic two-sided printing, up to 20-sheet ADF, and wireless/mobile device connectivity.

  • Up to two years of ink included.
  • Business-capable features for home office environments, including automatic duplex printing and up to 20-sheet ADF.
  • Includes 12 INKvestment; three LC20EBK, three LC20EC, three LC20EM and three LC20EY Super High-yield inks.
  • 100-sheet paper tray capacity. Convenient single-sheet bypass tray for printing on envelopes and card stock.
  • Print and scan from almost anywhere - smartphone, tablet, laptop, and desktop computer.
  • Break free and go wireless. Enjoy the freedom of wireless connectivity - and no router needed with Wi-Fi Direct.
  • Easily navigate to powerful features with a 2.7" Touchscreen display.
  • Scan to popular Cloud services directly from the machine, including Google Drive, Dropbox, Evernote, and more6. Capture and digitize paper documents with Brother Cloud Apps for electronic storage or sharing.
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Reviews

REVIEW SNAPSHOT®

by PowerReviews
Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges
 
4.0

(based on 55 reviews)

Ratings Distribution

  • 5 Stars

     

    (27)

  • 4 Stars

     

    (14)

  • 3 Stars

     

    (7)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (4)

76%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Best value on the market

Excellent product. Reliable, Cost effective, best value for AIO inkjet printer. the inkvestment you're making is not with the device itself (although it is still impressive) but with cartridge replacement. it...Read complete review

Excellent product. Reliable, Cost effective, best value for AIO inkjet printer. the inkvestment you're making is not with the device itself (although it is still impressive) but with cartridge replacement. it is capable of fax,print,scan,copy,id copies,photos,greeting cards and more. Honestly nothing can beat it as far as value is concerned. I am very happy with this product and would highly recommend for small business or just for your home. the only gripe that i have with this particular design is the paper tray. they could've made a little more space inside as it only fits about 100 pages at a time. The setup? it took about 5 minutes for it to warm up and after downloading the software(i don't like using the CD it came with) it was up and running. no need to configure anything (apart from the size you want your prints to come out and the DPI of the ink which is adjustable by a slider) you're all set. Easiest and most comfortable printing solution and it is a pleasure using it as well. Everything from software to hardware is nsync. Hope this review helps someone looking to upgrade or perhaps you're a first time buyer and don't know which is the right one for you... well look no further.

VS

Most Liked Negative Review

 

Could get the driver to install!

After spending 6 hrs, with 2 call to tech support. Was finally told it must be the computer or cable. Only the fax modem driver would install. I used the included cd,...Read complete review

After spending 6 hrs, with 2 call to tech support. Was finally told it must be the computer or cable. Only the fax modem driver would install. I used the included cd, plus downloaded the software. The computer would see the the printer. Finally gave up, and went and bought an Epson printer. It took 90 minutes to go get the printer and install it on 2 computers. Using the cable and computer Brother said must be defective. I would never recommend Brother! Tech support is useless.

Reviewed by 55 customers

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4.0

Love the large ink cartridges!

By 

from NJ, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

Set up was easy and flawless. No surprises. No calls to tech support. Prints quickly and accurately. Only thing I'm concerned with is the paper tray seems a bit flimsy, but no problems so far. It's nice to know I won't be running out of ink every month.

 
2.0

Just ok!

By 

from Fort Myers, FL, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

Functions work with a bit of trial and error. Print quality is very lacking.

 
5.0

Not a thirsty printer

By 

from Waukesha, WI, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

Very nice printer, I bought it for home use. It was super easy to set up,works great, the only minor complaint is that the print time is slow.

 
5.0

Great printer

By 

from Hinckley, Ohio, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

I really like this printer. It prints clearly and is dependable---it's connected to the WiFi when I need it. I have the app so it is connected to my phone so that I can print EASILY from my phone. It prints double sided. I have it hooked up to an answering machine and it receives faxes. Very easy to set up. They only downfall is that it is slow to print.

 
1.0

Won't scan...

By 

from Houston, TX, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

I reviewed after we bought it, now a Mo. has passed, great as a printer/copier. Need comes up to scan something & send it. That function won't work .... windows 10 & "it" won't communicate... have spent approx 8 hours "talking" to brothers tech people who have no idea it won't work although there are 72 people on a web sight with the same problem. Not recommended if u want to scan something.

 
3.0

Print quality ok, scanning not so much.

By 

from Mountain View, CA, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

Printer works fine. However every time I try to scan directly to my computer it says there is no computer connected. And I have to reinstall the software. I reinstall the software and the next day I try to scan and same problem, reinstall software. I have to scan to a zip drive and plug that into my computer.

 
1.0

Could get the driver to install!

By 

from Cincinnati, OH, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

After spending 6 hrs, with 2 call to tech support. Was finally told it must be the computer or cable. Only the fax modem driver would install. I used the included cd, plus downloaded the software. The computer would see the the printer. Finally gave up, and went and bought an Epson printer. It took 90 minutes to go get the printer and install it on 2 computers. Using the cable and computer Brother said must be defective. I would never recommend Brother! Tech support is useless.

 
5.0

Great office tool

By 

from Ohio

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

I am excited to know I have enough ink to last 2 years...and since I have the Black Ink Brother laser printer....perhaps even longer!

 
5.0

functions perfectly

By 

from Sumter, SC, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

I wanted a machine that would perform very well just as I needed it. So far lit has performed far superior than my prior HP.

 
5.0

Boppb

By 

from Champlin, MN, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

Nice size, fits on my desk with ease. The print quality is great.

 
4.0

Awesome

By 

from MD, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

An awesome printer indeed. Cost wise, against the competition, this particular model is a steal.

 
4.0

Good color savings

By 

from Savage, MN, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

Good that I can make color prints of good quality without taking out a loan to buy replacement toner cartridges.

 
5.0

Good compact printer

By 

from Springfield, IL, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

I like the quality of the print and the ability to print from my phone. I also appreciate getting enough ink to last me for two years.

 
3.0

BROTHER'S J985DW PRINTER

By 

from Jackman, Maine, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

THIS PRINTER RATES ABOUT THE SAME AS MY LAST 2 PRINTERS (OTHER BRANDS). BUT I DO FEEL THIS ONE WAS OVER PRICED, WISH I HAD SHPPED AROUND MORE

 
4.0

Quality printing

By 

from Springfield, OR, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

I like the quality of the printing, the size and longevity of the ink cartridges, the quietness of the printer, the fact that it seldom jams. Three features I do not like: (1) the number of sheets the paper tray holds is not adequate; (2) the fact that I cannot see how much paper is left in the paper tray without removing the cassette tray; and (3) the paper guard that hinges out to catch printed pages is in the way.

 
3.0

Lower cost to own but with trade-offs

By 

from New Jersey, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

I was drawn to to this model because I was tired of constantly buying toner. It has delivered on that front, but with tradeoffs: printing is slow, it can't print the 4x6 cards I like to use (or at least not easily) and I already had an issue with it not recognizing that I had reloaded paper - ended up having to call support and get software updated just 2 mos after purchase. Support folks were very nice though.

 
2.0

Product Works Great Until You Try to Use IT!!

By 

from Dallas, TX, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

I bought my Brother for my business and it works great until i actually need to print. I constantly have to power cycle my printer just to print simple papers. I love the quality of the printer and ink. Its just an inconvience having to turn it off and on before it will print.

 
4.0

works fine

By 

from Olney, MD, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

This printer works fine, but the photo printing is sub-par, only using printing from the computer and for copying, we will see how long the inks last. I suspect that the print heads are geared to be stingy. also the printer is slow. Its still O K

 
5.0

Almost "The Best"

By 

from Leesburg, FL, United States

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

We love the size, its speed, the easy of use. the sharp black and color print and the long lasting ink. I have had the printer for r 4 months now and still cannot print from my laptop. Both the laptop and the printer indicate they are connected to my wireless and the only way I can print is to carry my laptop to the printer and hook up with a cable.

(1 of 1 customers found this review helpful)

 
5.0

An Exceptional Printing Experience!

By 

from Pelham, Alabama

Comments about Brother Work Smart MFC-J985DWXL Copy/Fax/Print/Scan, 12 INKvestment Cartridges:

The Brother MFC-J985DW is a great asset to a small business or for home use. The quality of their ink exceeds the needs of a dependable printer. Not only does the printer make exceptional copies in true colors, but also it is very affordable. I purchased the Brother MFC-J985DW as an investment to meet all my printing needs. Being an office copier, it is more dependable and has more "bells & whistles" than an average all-in-one copier. The scanning feature works very well coping old photographs making digital copies. I had no problem copying a document from my smart phone. The appearance of the Brother copier is sleek and clean looking. And all selections are lit and make by using the built-in touch pad. The warranty is for 2 years instead of 1 year. Backed up by a dependable Customer Service Department, it made my decision very easy. I highly recommend this Brother product!

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