Plantronics Blackwire 500 Series Binaural Over-the-Head Headset

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Plantronics Blackwire 500 Series Binaural Over-the-Head Headset

Over-the-head style headset. - View Complete Details

Product Number: PLNC520

3.8 star rating3.819 reviewsRead All ReviewsWrite a Review
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Product Details

Plantronics Blackwire 500 Series Binaural Over-the-Head Headset - The Blackwire® 500 Series corded USB headsets with Smart Sensor technology intuitively help you manage PC calls. Simply put the headset on to answer a call and you’ll hear every word thanks to its premium wideband audio quality. And with ultra-soft leatherette ear cushions and a lightweight headband, you’ll enjoy all-day comfort and a secure fit. When work takes you on-the-go, simply fold the ear cushions flat, and store in the included carrying case. Durable and portable, the Blackwire® 500 Series offers all-day comfort for juggling PC calls and multi-media – providing corded reliability that’s ready when you are.

  • Premium audio, all-day comfort and intuitive call management.
  • Smart Sensor Technology lets you answer a call by simply putting on the headset.
  • One-touch call answer/end, volume control, and mute.
  • Enjoy hi-fi stereo sound when listening to multimedia.
  • PC wideband audio with noise-cancelling microphones.
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Reviews

REVIEW SNAPSHOT®

by PowerReviews
Plantronics Blackwire 500 Series Binaural Over-the-Head Headset
 
3.8

(based on 19 reviews)

Ratings Distribution

  • 5 Stars

     

    (7)

  • 4 Stars

     

    (5)

  • 3 Stars

     

    (4)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (1)

65%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Execellent quality and comfort

I bought this product a couple of weeks ago to work remotely from my home office. I previously tried a cheaper headset but I sounded like I was in a cave and ofter client's...Read complete review

I bought this product a couple of weeks ago to work remotely from my home office. I previously tried a cheaper headset but I sounded like I was in a cave and ofter client's had a hard time hearing me. The quality of the Plantronics headset is superior. They are so comfortable that I forget I have them on. I also have a wireless version at my physical office which made me want to stick with Plantronics for my home office.

VS

Most Liked Negative Review

 

Not great for Office Work

Sound quality for phone is great, but for doubling as stereo headphones, find another product with a microphone. Even ear buds with a mic are just as good. The only good is the...Read complete review

Sound quality for phone is great, but for doubling as stereo headphones, find another product with a microphone. Even ear buds with a mic are just as good. The only good is the microphone, which filters  additional noises. If it's for a phone, get the 1-sided Blackwire 510. If you want good sound, any home headset is better (including cheaper ear buds).

These are uncomfortable if you want to use only 1 side. Also, too much pressure for a normal size head. 

Reviewed by 19 customers

Displaying reviews 1-19

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2.0

Way too small and horrible sound quality

By 

from San Francisco, CA

Verified Buyer

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

Way too small for an adult head and horrible sound quality.

 
4.0

Nice pair of headphones for Skype

By 

from Michigan, United States

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

Got these for work so that I can use them for Skype business calls. It does its job well. I now also use it for listening to music. I would say it's not the best for music, but it works.

 
5.0

Plantronics IS THE BEST !!!

By 

from AZ, United States

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

I work at a Contact Center. This is as good as it get's. If your not happy with this; then your just plain NOT happy =)-

 
3.0

Not good for gaming

By 

from Lubbock, TX, United States

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

I really like he simple design and it has a great microphone. However, the sound quality always sounds like I'm in a or something. All the audio sound distorted and far away which is very bad for music, videos, gaming, etc.

 
5.0

Great features

By 

from Minneapolis, MN, United States

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

Bought this a few weeks ago to replace an older model. The enhancement feature that the call is auto answered when you place the headset on is fantastic!

 
4.0

Sound quality is great, headband is uncomfortable

By 

from Oklahoma City

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

I have two of these, a 520 and a 700 series. I like the quality of the sound, it's great for music, webinars and calls. However, the headband seems to have been designed for Frankenstein. When stretched on, the top becomes flat and puts pressure on the top of my head. For all day wear, that can become painful, in spite of the padding.

 
5.0

Awesome headset for the price, sound, and fit!

By 

from Scotts Valley, CA, United States

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

The sound is fantastic, the ear pads do not hurt my ears when I wear my glasses, and for a good price.

 
1.0

What happened..?

By 

from Gothenburg, Sweden

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

What happened? If this is the successor to C420 Plantronics really messed up. Build quality has gone down, now cheaper plastic is used and it shows, even the metal parts have been replaced with cheap plastic. I'm on my 2nd pair in only 2 months. The old C420 lasted me 4(!) years. Sound quality is horrible in comparison. I'm not joking when i say these sound like a pair of really cheap iphone ear plugs, where as the c420's were excellent for talk and media consumption. I would even go as far as saying the C420s were close to Koss Porta Pro's after a few hours of burn in time. The C520 are absolutely horrible for any media consumption, forget music. The sound is flat and boring, no characteristics at all and the music disappears into a broken sounding screech. The comfort is also worse, these are more stiff and has a tighter angle which makes them press really hard on your head. The C420 were excellent in this regard and you could keep them on for 8 hours straight, I cant do 8 minutes in these. Ive used the C420 over 4 years until they broke, sadly the c420 is no longer made and I now have to stick with these. Im not exaggerating, i'm very disappointed in these "premium" headphones. Make the 420 again!

 
3.0

Leatherette ear cushions disintegrate

By 

from Asia

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

The headset works well but the leatherette ear cushions disintegrate and cannot be replaced. Why can't headsets be manufactured so the cushions can be replaced as they always wear out well before the electronics.

(1 of 1 customers found this review helpful)

 
3.0

Nice looking but sound... I would expect more.

By 

from BYD / PL

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

Very compact and nice looking... but Sound is far below what I would expect, voice is having to high frequencies and completly lacking the low range which irritates me and I cannot withstand it. Music... if you plan listening to music then go for something else - completly not for this.

(0 of 1 customers found this review helpful)

 
4.0

I can hear you ..

By 

from Missouri, United States

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

I use this model for work at home. I can hear my customers clearly and they can not tell that I'm working from home or I'm in the office. The headset is comfortable- does not pinch. I like the easy mute feature.

(0 of 1 customers found this review helpful)

 
5.0

Execellent quality and comfort

By 

from Moneta, VA

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

I bought this product a couple of weeks ago to work remotely from my home office. I previously tried a cheaper headset but I sounded like I was in a cave and ofter client's had a hard time hearing me. The quality of the Plantronics headset is superior. They are so comfortable that I forget I have them on. I also have a wireless version at my physical office which made me want to stick with Plantronics for my home office.

(0 of 1 customers found this review helpful)

 
4.0

Great Headset

By 

from Vermont, United States

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

i just got hired as a at home call center rep i got this headset because i wanted something reliable an thats what i got, the headset works as good as it says, i have clear tone an the mic works wonderfully, i would certainly recommend this headset for anyone wanting a reliable reasonably priced headset

(3 of 6 customers found this review helpful)

 
3.0

Good noise canceling, bad "voice injection."

By 

from Atlanta, GA, United States

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

Pros: Great build quality, very quiet, good voice quality, eliminates background noise, cuts echos (assuming), comfy earpads, microphone conforms to your face (bendable). Adjustments for bass cut, mic enhancements (noisy room), loudness cut (people who both whisper and get really loud). Should be good for long calls (won't press and hurt your ears). Cons: They inject your voice into the speakers, which can not be adjusted or turned off. This throws you off a bit while talking. Not enough padding on top (or alternately) perfectly round on top. This puts more pressure on the top of your head, which is annoying. Missing advanced adjustments for music or movies like EQ, tonal, DSP effects (warm sound, dialog enhancements, stereo spatialization, treble boost). Also as with typical USB headsets, you can't adjust the sound quality like with analog headsets. So forget about using these for listening to music.

(1 of 2 customers found this review helpful)

 
5.0

Fantastic!

By 

from Fresno, CA, United States

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

We just purchased two of these headsets for new staff members and they both are impressed with these headsets. Easy to use, they do a great job in blocking out noise well on a call or listening to messages. Worth the investment.

(1 of 2 customers found this review helpful)

 
4.0

Great sound

By 

from Houston, TX, United States

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

I really like my headset. The sound quality is good. The microphone is bendable. My only down fall to this headset is it pull my hair. It is great for short hair but longer no so much

(1 of 2 customers found this review helpful)

 
5.0

Great sound and comfortable

By 

from Marina, CA, United States

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

My headset arrived a few weeks ago. It worked perfectly with the phone. I plugged it in and that was it. Sound is great and they are very comfortable. My only slight issue that the microphone is not bendable so I can put it in a better location. It is a little close to my mouth. Other that small problem I am very happy with the headset.

(2 of 3 customers found this review helpful)

 
5.0

Amazing sound, amazing microphone

By 

from Bogotá, Colombia

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

I think this is a great headset, compltely recomended

(32 of 36 customers found this review helpful)

 
2.0

Not great for Office Work

By 

from Canada

Verified Buyer

Comments about Plantronics Blackwire 500 Series Binaural Over-the-Head Headset:

Sound quality for phone is great, but for doubling as stereo headphones, find another product with a microphone. Even ear buds with a mic are just as good. The only good is the microphone, which filters  additional noises. If it's for a phone, get the 1-sided Blackwire 510. If you want good sound, any home headset is better (including cheaper ear buds).

These are uncomfortable if you want to use only 1 side. Also, too much pressure for a normal size head. 

Displaying reviews 1-19

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