Plantronics SupraPlus HW251N Wideband Headset

Wired Connectivity - Mono - Over-the-head - Silver. Cord to connect to phone sold separately - View Complete Details

Product Number: PLNHW251N

4 star rating422 reviews|Read All Reviews|Write a Review

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Product Details

Plantronics SupraPlus HW251N Wideband Headset - SupraPlus Wideband Monaural Headset offers Wideband VoIP technology. Delivers the highest level of audio performance, even in noisy environments, heightened speech clarity and lifelike fidelity. Noise-canceling microphone filters out excessive background sound. Designed for over-the-head comfort (Monaural design). Requires amplifier (PLN M22) (sold separately).

  • Premium audio quality.
  • Rich, natural communication.
  • Comfortable design.
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Reviews

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Plantronics SupraPlus HW251N Wideband Headset
 
4.0

(based on 22 reviews)

Ratings Distribution

  • 5 Stars

     

    (12)

  • 4 Stars

     

    (5)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (3)

90%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Great Headset for Dispatchers

I use this particular Headset (the monaural voice tube model) Every day as a 9-1-1 Telecommunicator. my agency takes emergency calls, non urgent police calls, and dispatches for 9 Fire...Read complete review

I use this particular Headset (the monaural voice tube model) Every day as a 9-1-1 Telecommunicator. my agency takes emergency calls, non urgent police calls, and dispatches for 9 Fire departments, 4 Police Departments, and the Public Works Department. I work 16 hour shifts at least twice a week, and this is by far the most comfortable headset I have worn to date (7 years in the job field). The sound quality compared to others side-by-side is up to par, I have had zero issues with being heard by the Officers and Firefighters I am dispatching, and it has lasted me about 2 years so far without a single issue. Highly recomended for your agency.

VS

Most Liked Negative Review

 

Headset

The cord in relation to the set should be reduced in weight. Also the tube (mic) should come with a variety of attachments for different lengths and clarity.

The cord in relation to the set should be reduced in weight. Also the tube (mic) should come with a variety of attachments for different lengths and clarity.

Reviewed by 22 customers

Displaying reviews 1-20

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2.0

Hurts my ear and still can't hear

By 

from Hickory, NC, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

I have used this headset for two months now and I still find them extremely uncomfortable. The ear pad is laughable, zero padding. I have to turn my phone all the way up to hear. At times when there is a lot of background noise I have to smash it against my ear just to hear. I really wish they offered an over the ear noise canceling option.

 
4.0

Winner!

By 

from Arizona, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

great product. I recommend to anyone who does conference calls frequently and wants to be hands free.

 
5.0

COMFORTABLE FIT

By 

from New York, NY, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

The company I work for usually purchases the binaural version of this product. I did not know what I was missing, until we received this version. You actually forget that you have it on. I have literally tried to get up & walk away with it on my head! Love it!

 
5.0

Great Head Set

By 

from Houston, TX, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

This is a great head set. The sound is great and the background noise is gone. The microphone gives a great sound to my listeners.

 
1.0

Horrible Sound Quality

By 

from Atlanta, GA, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

The sound quality on this headset is very poor. This is the worst headset that I have used. Plantronics used produce high quality headsets, but this one is disappointing to say the least.

(1 of 1 customers found this review helpful)

 
1.0

Impossible to determine what accessories one needs

By 

from New York, NY, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

I bought this about 2 months ago and have been unable to use because it needs an accessory and the website is so unclear that it is impossible to determine what accessory is needed. I have already returned 2 (both incompatible) and am now waiting for the third. Why doesn't the website say that you need something the hook this up to the telephone?

 
5.0

I can hear clearly now!

By 

from Costa Mesa, CA, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

I have only had my replacement headset for a few day now and it performs as well as my last which laster well over 5 years. The only part I replace regularly is the ear cushion. Other than that my former set cracked but still functioned. I recommended this to 2 co-workers who were using a lesser quality headset and had constant issues with not being heard on the other end. These new sets resolved that issue, we can now all hear and be heard.

 
5.0

Love them!

By 

from Orlando, Fl

Comments about Plantronics SupraPlus HW251N Wideband Headset:

Purchased these headphones for work and absolutely love them.

 
4.0

Good sound quality, comfortable to wear

By 

from Wichita, KS, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

I may be less techie, but it didn't say I would need another connector cord to use it with my phone. I assumed, since it was purchased as compatible with the ShoreTel 230, that I could just plug it in and use it. I had to borrow a connector cord from our IT guy.

 
5.0

Excellent for prolonged wearing

By 

from Bangalore, Karnataka, India

Comments about Plantronics SupraPlus HW251N Wideband Headset:

I used this for 8 hours every day didnt had to ask more. The highlight of this model comparing to older one is the headband - It just fits as put it on the head and does not require any bending. Another highlight is the tactile feel as you adjust the mic, the attachment never goes bad and it just sticks where you left.

 
5.0

Excellent headset

By 

from Honolulu, HI, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

The sound quality is good and I like that the sound tube can be adjusted to fit close to my mouth exactly the way I want it.

 
5.0

Love it!

By 

from Salt Lake City, UT, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

My sister used hers for over 2 years in a call center and swore by them. When she was promoted in the company, she gave them to me. I loved them. 8 months later, they were stolen from my desk. Eagerly waiting for my replacement pair.

(3 of 4 customers found this review helpful)

 
5.0

It just works!

By 

from Sacramento, CA

Comments about Plantronics SupraPlus HW251N Wideband Headset:

I bought the Plantronics HW251N Noise Cancelling Headset. It works great with my current office phone. No amplifier was needed to have it work well. I am impressed with Plantronics in general. Not just the products but the company also. I called and asked for some help in selecting a good headset. They were polite, helpful, knowledgeable and professional. Most of all I appreciated their desire to have you be a happy customer. I cannot imagine going anywhere else for telephone headset equipment. Great company! Great People! Great Products!

(4 of 5 customers found this review helpful)

 
1.0

Extreme sensitivity!

By 

from Minneapolis, MN, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

The microphone is EXTREMELY sensitive. Even a little throat gulp sounds loud into my earpiece, and when I made calls recipients confirmed this.

(2 of 3 customers found this review helpful)

 
5.0

Great headsets

By 

from Alabama, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

I've used these headsets for years, they always work great, with nice audio and usually no trouble with customers hearing me

(5 of 7 customers found this review helpful)

 
3.0

Headset

By 

from Cleveland, OH, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

The cord in relation to the set should be reduced in weight. Also the tube (mic) should come with a variety of attachments for different lengths and clarity.

(4 of 7 customers found this review helpful)

 
5.0

Exactly what we needed

By 

from Overland Park, KS, United States

Comments about Plantronics SupraPlus HW251N Wideband Headset:

I purchased this model to help meet the needs of our new call center.  Since we are a not-for-profit, cost as well as performance were critical.  Met both needs.

(9 of 11 customers found this review helpful)

 
5.0

WONDERFUL HEADSET FOR ALL DAY!!

By 

from fort lauderdale, fl

Comments about Plantronics SupraPlus HW251N Wideband Headset:

A dispatcher for over 25 years, this is the best headset I have ever used! The quick release is a life saver!! I highly recommend this.

(11 of 14 customers found this review helpful)

 
4.0

Love it

By 

from Marion, VA

Comments about Plantronics SupraPlus HW251N Wideband Headset:

I have been using this every day now for nearly 2 months. I work long hours and love it. I think it's comfortable and with me wearing glasses along with the unit is very comfortable. my customers can hear me clearly.

(9 of 40 customers found this review helpful)

 
4.0

Unhappy overall

By 

from CT

Comments about Plantronics SupraPlus HW251N Wideband Headset:

Initially thought using headset would be great, but, not impressed. Must place ear piece in front of ear because of discomfort

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2 Questions | 0 Answers
Displaying questions 1-2
  • Q:

    no directions came with this Plantronics Sound Innovation headset.

    1) what do I do to receive a call? I've already plugged it into my phone

    2) I have P/N 66268-02 is there a way I can get a wireless or something similary to work with this as a bluetooth as I don't want to mess up my hair.t
    Asked on 6/7/2012 by Lynne from Irvine, CA

    0 answers

  • Q:

    Does this work with a Plantronics S10?
    Asked on 5/9/2012 by Anonymous

    0 answers

Displaying questions 1-2

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