Shipping Information

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"Come for the prices, stay for the service." FREE Shipping on orders over $45

We offer free shipping on orders over $45. The minimum purchase amount for Free Shipping is based on the Sub-Total in your cart and does not include tax or any coupons applied. Any order below $45 is charged a flat rate of $7.95. Free shipping does not apply to orders that require freight shipping. See below for charges on freight items.

We offer delivery via services that include FEDEX, UPS, USPS and freight services. For deliveries that are shipped via a service that offers tracking, we will e-mail you a tracking number. Tracking may not be available on all orders. Please note transit times do not include weekends and deliveries only occur on business days.

Items that ship freight, including furniture and oversized items, do not qualify for free shipping. These will ship via common carrier from our distribution center to your dock/curb in 7-10 business days. The shipping charge for these items is $69 for the first piece, and $20 for each additional freight item with a maximum total of $360.00. Any non-freight items beyond that will ship for free. Bulk/volume orders that are shipped directly from the Manufacturer require 7-10 days and are not shipped same day.

OfficeSupply.com does NOT ship to Hawaii, Alaska, U.S. territories, PO Boxes, APO or FPO addresses or international.

Cancellations

Orders cannot be canceled or changed once they are submitted. Due to our commitment to process orders quickly, once the checkout process is completed our distribution center is immediately notified to pick the order for shipment. The cost of return shipping will be deducted from any refund for refused shipments of undamaged products returned to shipper.

Expected Delivery Date

With 80 distribution centers around the country, most of our customers have the ability to receive their items within one business day of placing an order. Our expected delivery dates are calculated based on a number of factors including product availability at a majority of our distribution centers, time of day, and whether an item must be shipped freight. If an order is for a high quantity of one or more items, for an item not available at the nearest distribution center or shipping to a remote location, delivery may take longer than expected. OfficeSupply.com can not guarantee any stated delivery date.

Truck Deliveries (Freight)

A signature is required for all truck deliveries; someone must be available during business hours (Monday-Friday 8:00AM to 5:00PM) to sign for a truck delivery. Note any visible damage on the bill of lading/delivery ticket before signing for the shipment.

IMPORTANT - DO NOT DISCARD THE SHIPPING MATERIALS/PACKAGING FOR YOUR ORDER. Items not in their original packaging are not returnable for refunds or replacements.

Truck shipments are tailgate/dock/curbside delivery only. The driver will bring the item to the rear of the truck but will not assist you in bringing the item inside. Should you need a lift gate to get the item off the truck, additional charges may apply.

Inside delivery and/or setup is available for business addresses in some metropolitan areas for an additional charge. If you request the driver to deliver inside at time of delivery, you will be responsible for any additional charges. Contact us at (866) 302-5397 or by email to sales@OfficeSupply.com for a quote. Be sure to include the product numbers you are inquiring about, your shipping address and if inside delivery will involve stairs. Inside delivery is not available to residential addresses or home offices.

Residential delivery may not be available in some areas; we will contact you if delivery cannot be made to your address.

Clearance Sale Items

Be sure to look for the clearance logo for even bigger savings than our everyday low prices. Many of these items are sold below cost due to overstock, discontinued products or our large buying power. Quantities may be limited so act fast. Please allow extra shipping time if your order includes a clearance item. We have over 38 distribution centers throughout the country, but many do not stock the clearance items. Please allow an extra 1-4 business days to receive your Clearance order. With savings this big, it's worth the wait.

Hawaii, Alaska, APO/FPO, Puerto Rico, Virgin Islands, Guam and International addresses

OfficeSupply.com does not ship to these locations. We also cannot accept orders shipping to freight forwarding companies.

Have more questions? Contact us