Dell Upgrade from 1Y Mail-in Service to 3Y Next Business Day
- Covers repair or replacement for manufacturing defects
- Onsite support after remote diagnosis
- Online and phone support - Monday - Friday during local business hours
- Warranty offers maximum support and maintenance efficiency with added usability
Dell Upgrade from 1Y Mail-in Service to 3Y Next Business Day - Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It's support when you need it, where you need it - convenient for you.
Dell recommends ProSupport Suite - You need more than basic warranty service to keep your remote employees happy and productive. ProSupport for PCs combines 24x7 direct access to in-region IT experts and onsite next-business-day service with AI-driven, intelligent support to allow you to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
- Covers repair or replacement for manufacturing defects
- Onsite support after remote diagnosis
- Online and phone support - Monday - Friday during local business hours
- Warranty offers maximum support and maintenance efficiency with added usability
- Features phone support service for dependable efficiency with peace of mind
- On-site support provides fast and easy approach to solve the issues
- Labor service characteristics for better usability and increased efficiency
- Next Business Day - Repair service response time for better accommodation with maximum reliability
- 3 Year service duration to ensure maximum productivity and deliver timely results
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Brand NameDell
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Manufacturer Part Number868-9950
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Product TypeWarranty
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Provided SupportPhone Support Remote Diagnosis Repair Replacement
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Service CharacteristicLabor
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Service Duration3 Year
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Service LocationOn-site
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Service Main TypeMaintenance
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Service NameWarranty/Support - Upgrade
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Service Response TimeNext Business Day - Repair
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Upgrade from1 Year Mail-in Service