Plantronics EncorePro HW291N Mono Headset

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Plantronics EncorePro HW291N Mono Headset

Mono - Black - Proprietary - Wired - Over-the-head - Monaural - Semi-open - 10 ft Cable - View Complete Details

Product Number: PLNHW710

2.8 star rating2.819 reviewsRead All ReviewsWrite a Review
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Plantronics EncorePro HW291N Mono Headset
Mono - Black - Proprietary - Wired - Over-the-head - Monaural - Semi-open - 10 ft Cable

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Estimated Delivery - 1 business day(s) - Tue 12/12 2 business days - Wed 12/13

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Product Details

Plantronics EncorePro HW291N Mono Headset - EncorePro Headset offers an ultra-lightweight design with plush ear cushion and featherweight materials. Ideal for call centers. Noise-canceling technology delivers crisp and clear communications with no distracting background noises. High-frequency wideband response improves overall audio clarity and ensures clear conversation. Quick Disconnect cord offers the freedom to easily walk throughout the office without removing the headset. Adjustable clothing clip and 10' coil cord provide plenty of room to move. Single-ear design for either ear lets you hear what's going on around you without removing the headset. Extendable-boom microphone can be moved to optimize its position for calls and conveniently swings out of the way when not in use. Headset requires a Plantronics audio processor, USB audio processor, or direct connect cable to connect to a phone.

  • Comfort, clarity and style.
  • Designed for the rigors of call-intensive environments.
  • Wideband audio.
  • Sliding microphone boom.
  • Quick Disconnect feature provides walk away convenience.
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Reviews

REVIEW SNAPSHOT®

by PowerReviews
Plantronics EncorePro HW291N Mono Headset
 
2.8

(based on 19 reviews)

Ratings Distribution

  • 5 Stars

     

    (7)

  • 4 Stars

     

    (1)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (9)

53%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Awesome

This is the most comfortable & clear sounding headset I have every had. I've been dispatching for 17 yrs and I love this headset.

This is the most comfortable & clear sounding headset I have every had. I've been dispatching for 17 yrs and I love this headset.

VS

Most Liked Negative Review

 

Frustrated customer

I ordered this product twice now. We 1st determine the cord adapter was not working (used one from another headset). Headset seem to work, until it was determine that the the microphone...Read complete review

I ordered this product twice now. We 1st determine the cord adapter was not working (used one from another headset). Headset seem to work, until it was determine that the the microphone must not work, no one could hear caller. Had to arrange to return, then ordered 2nd set. Again, cord adapter not working, again verified with a working cord. Then again, the microphone is not working...Arrgghhh!! Very frustrating! This is for a new manager in my company and needless to say, he's not a happy customer.I can't see any volume option for the microphone and we do have other headset, like it that do work, so any suggestions would be greatly appreciate. FYI, both sets were given a trial on different phones, so it's not the manager's phone.

Reviewed by 19 customers

Displaying reviews 1-19

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5.0

great product

By 

from Somerville, NJ, United States

Comments about Plantronics EncorePro HW291N Mono Headset:

Very comfortable, good quality headset

 
1.0

Disappointing, Don't work with Galaxy S7/S8 series

By 

from California, United States

Comments about Plantronics EncorePro HW291N Mono Headset:

These were okay with previous phones, albeit I was never able to get much volume out of them. However with the S7 Edge and S8 Plus I get very loud hiss as soon as I connect them. Other headsets like the AKGs that come with the S8 Plus and a Jabra headset I use for Skype work fine so it seems like the Plantronics have some kind of compatibility issue.

 
1.0

Not reliable

By 

from Undisclosed

Comments about Plantronics EncorePro HW291N Mono Headset:

LONG-TERM RELIABILITY??? Designed for the rigors of call-intensive environments, minimizing operational disruptions and costly downtime??? Misleading....My headband snapped and broke away from the earpiece in less than 6 months.

 
1.0

USELESS!!!

By 

from New York, NY, United States

Comments about Plantronics EncorePro HW291N Mono Headset:

I read the previous lousy reviews AND bought a Plantronics "cable assy 3.5mm" to fit my iphone with the quick connect thingy only to get it and find out Plantronics apparently has different styles of quick connects?!?!?!?! There is like 1/8" difference in width and they don't match. If you are selling this thing why not list compatible accessories?????!!!!!! Sucks.

 
1.0

this headset will not work with a cell phone

By 

from Undisclosed

Comments about Plantronics EncorePro HW291N Mono Headset:

this headset will not work with a cell phone despite purchasing the adaptor

 
1.0

Dont freaking buy this

By 

from Austin, TX, United States

Comments about Plantronics EncorePro HW291N Mono Headset:

This head set does not connect with the standard phone jack out of the box. But unfortunately they do not reveal this little information anywhere in their catalog. You only find it after you receive the head set. To top it off the product page on their web site does not guide you to the right part you now need to buy to make this stupid thing work.

 
3.0

EncorePro 710/720 - Over-the-head, binaural, noise

By 

from Undisclosed

Comments about Plantronics EncorePro HW291N Mono Headset:

Sound is good. Headset is quite comfortable. However other people on my calls complained about my breathing noise. I was able to eliminate noise by adding a sponge cover to mic. Headset should come with a sponge cover.

 
1.0

Horrible product.

By 

from Memphis, TN, United States

Comments about Plantronics EncorePro HW291N Mono Headset:

I have been a 911 Operator for a number of years in a high volume call center and have worn many headsets, this one if the worst ive tested. The clarity of this headset compared to others is HORRIBLE. Background noises are not very clear and could mean the difference in detecting a the slightest detail to determine if there scene security issue for officers. The comfort factor of this headset is one of the worst no matter how much you adjust the head piece. I would receive a migrane each time I would wear it. Do your agency a favor and dont waste the money on this product. The Plantronics HW251 Noise Canceling headset is one of the best I've experienced in my 10 years of experience. Its lighter, comfortable and one of the clearest I've used

 
5.0

Works Perfectly

By 

from Pittsburgh, PA, United States

Comments about Plantronics EncorePro HW291N Mono Headset:

I bought this for my husband as a gift as he is a 911 operator and had problems hearing on his previous headsets. He said this is much more clear and great quality. He is very happy with this product.

 
5.0

Four Years of Excellent Service

By 

from Oakland, CA, United States

Comments about Plantronics EncorePro HW291N Mono Headset:

All I need after 4 years is new earpiece covers. Nice clear sound. Bought the special cable to use with the office desk phone.

(15 of 19 customers found this review helpful)

 
1.0

Frustrated customer

By 

from St. Paul, MN

Verified Buyer

Comments about Plantronics EncorePro HW291N Mono Headset:

I ordered this product twice now. We 1st determine the cord adapter was not working (used one from another headset). Headset seem to work, until it was determine that the the microphone must not work, no one could hear caller. Had to arrange to return, then ordered 2nd set. Again, cord adapter not working, again verified with a working cord. Then again, the microphone is not working...Arrgghhh!! Very frustrating! This is for a new manager in my company and needless to say, he's not a happy customer.I can't see any volume option for the microphone and we do have other headset, like it that do work, so any suggestions would be greatly appreciate. FYI, both sets were given a trial on different phones, so it's not the manager's phone.

(1 of 1 customers found this review helpful)

 
3.0

Dissapointed

By 

from Undisclosed

Comments about Plantronics EncorePro HW291N Mono Headset:

Bought headset and did not realise that you have to have the recommended accessory. May have not read as much as I should have. Headset looks good but still cannot use it, need to purchase adaptor cord. Needs to say that the recommended accessory/adapter cord is mandatory if you do not have one. You may be buying a replacement headset then it is not needed.

 
4.0

Voice Clarity

By 

from Chicago, IL, United States

Comments about Plantronics EncorePro HW291N Mono Headset:

My clients can hear me very clearly, unfortunately, they can my back ground noise. This head set is not ultra noise cancelling. :(

(2 of 3 customers found this review helpful)

 
5.0

Trusted product.

By 

from new york

Comments about Plantronics EncorePro HW291N Mono Headset:

We have a number of these headsets in use. The team are very happy with the quality, ease of setup and use and the comfort. No reason to change!

 
5.0

Trusted product.

By 

from new york

Comments about Plantronics EncorePro HW291N Mono Headset:

We have a number of these headsets in use. The team are very happy with the quality, ease of setup and use and the comfort. No reason to change!

 
1.0

Poorly designed

By 

from Trinidad and Tobago

Comments about Plantronics EncorePro HW291N Mono Headset:

I work in a call center and the major problem we have is agents that have their boom fall off when the connector screw that holds it in place spins out and the boom is left hanging only held on by the wire. Then eventually the wire snaps. A locking pin or additional measure is needed to keep the screw in place.

(0 of 4 customers found this review helpful)

 
1.0

useless without connection cable (sold separately)

By 

from Undisclosed

Comments about Plantronics EncorePro HW291N Mono Headset:

The supplier I ordered this from did not mention that this headset can't plug in to a standard phone jack without the special connection cable, which is sold separately. The headset has a funky HDMI-like plug instead of a normal phone cord plug - supposedly to offer quick release so you can walk away from your desk without taking off the headset. Pretty silly for a wired headset; it doesn't work when it's unplugged, so why would anyone walk around with a useless headset and dangling wire instead of just taking it off?? I don't have the connection cable, but the photos online make it look like you can't have both the headset and handset plugged into the phone, so you can't quickly switch between the two. Might be acceptable for sales/service people who spend the entire day on the phone, but not someone who only needs it for the occasional teleconference. Also, I had to look online to figure out how to plug this thing in because the "user guide" is just a series of vague pictures about how to put it on your head, no pictures showing how to plug it into the phone.I'll be returning this.

 
5.0

Excellent sound quality and recepton

By 

from Montreal, QC, Canada

Comments about Plantronics EncorePro HW291N Mono Headset:

The W710 wireless headset let me answer my desk phone and my cellular from one headset. Also works with the Dragon Speech program. 3 in one, and the sound quality and battery life just excellent.

(3 of 3 customers found this review helpful)

 
5.0

Awesome

By 

from Bakersfield, CA, United States

Comments about Plantronics EncorePro HW291N Mono Headset:

This is the most comfortable & clear sounding headset I have every had. I've been dispatching for 17 yrs and I love this headset.

Displaying reviews 1-19

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