Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan

Color multifunction inkjet printer. - View Complete Details

Product Number: BRTMFCJ4620DW

4.1 star rating4.1181 reviews|Read All Reviews|Write a Review

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Product Details

Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan - Provides the ultimate combination of low cost printing, fast print speeds, and up to 11" x 17" output single-sheet bypass for a small office or home office. Super High-Yield replacement ink cartridges available to help lower cost per page. Fastest in class print speeds of up to 22 ppm black/20 ppm color. 150-sheet capacity 8 1/2" x 11" paper tray and up to 20-sheet auto document feeder. Print from compatible mobile devices over your wireless network or from your NFC-capable devices, plus scan documents to popular Cloud services.

  • Low cost printing with available Super High Yield replacement ink cartridges (sold separately).
  • Wireless printing from a mobile device via: AirPrint™, Google Cloud Print™, Brother™ iPrint&Scan and Wi-Fi Direct™.
  • NFC touch-to-connect printing and scanning.
  • Easily navigate onscreen menus on an intuitive 3.7" touchscreen display with swipe functionality.
  • Scan to and print from popular Cloud services via Web Connect including Google Drive, Dropbox, Evernote® and Evernote® Business, OneNote and more.
  • Innovative Landscape Print Technology stores and feeds paper in a landscape orientation for a space saving design.
  • Brother Cloud Apps capture and convert documents directly from the machine.
  • Includes: LC203 Series Starter Ink Cartridges, CD-ROM – Assembly for Windows and Mac, User's Manual, Quick Setup Guide, Telephone Line Cord
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Reviews

REVIEW SNAPSHOT®

by PowerReviews
Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan
 
4.1

(based on 181 reviews)

Ratings Distribution

  • 5 Stars

     

    (90)

  • 4 Stars

     

    (44)

  • 3 Stars

     

    (23)

  • 2 Stars

     

    (15)

  • 1 Stars

     

    (9)

74%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Overall I like

Prints fast and for standard printing prints well. Software needs help. Included grayscale setting in software actually prints in color, so I had to make my own grayscale setting. Not intuitive for printing...Read complete review

Prints fast and for standard printing prints well. Software needs help. Included grayscale setting in software actually prints in color, so I had to make my own grayscale setting. Not intuitive for printing envelopes at all. All envelope sizes are not included and when you start to customize, the print sizes, actually printing them is way more difficult than it was on my last printer. Faxing from my computer is difficult as I have to use a dial around number to make long distance calls and the software for the computer and the printer both limit you to 20 numbers including the pauses. That is not enough. There was no limit on my previous multi-function printer/scanner/fax and I don't see why they made a character limit for phone numbers. I did find a work around though. I use the machine or computer to dial my dial around number. I use a phone that is not attached to the printer to then enter the faxing phone #. Since I don't send that many faxes, it isn't that big a deal. But it took me awhile to figure out a method to fax directly from my computer which was one of the two reasons that I chose this printer. I really like that the Brother ink is very economical. That was the other main reason that I chose this printer.

VS

Most Liked Negative Review

 

Great Printer But Quality Control Needs Improving

I really like the features of this printer, WiFi, Duplex and can print 11x17. After the the first two defective printers were replaced I have had great success with the printer. I purchased...Read complete review

I really like the features of this printer, WiFi, Duplex and can print 11x17. After the the first two defective printers were replaced I have had great success with the printer. I purchased the printer at a local big box store because I thought it would be easier to return. At first, the printing seemed to work fine until I decided to try the copy mode. The scanner jammed at the end of the track and refused to return. Instructions indicated that if you have issues to call Customer Service. It took many calls. What they are looking for is an error message from the printer. Except that with a mechanical/firmware malfunction such as this you cannot get past "Try turning the printer off and on again..." No real error code returned. Finally convinced them there was an issue. So package up printer and return after replacement arrives. Printer number two had a cracked scanning glass and would jam with every paper feed. Again called Customer Service and again could not get to main screen so I could run the "clear the paper path" tool. Finally convinced them printer was defective. Third printer was, and still is, the charm! I would recommend this printer IF you are willing to be patient and go through more than one unit until you get one that works!

Reviewed by 181 customers

Displaying reviews 1-20

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3.0

It's a decent machine

By 

from New Jersey

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

We had bought the printer and have had it for several months now. For the most part it seemed to be working fine. Until the other day when we tried to print a photo on photo paper. The machine could not pull the paper up and kept giving an error message. Tried several things and didn't see any special place that you had switch something on the printer to allow photo paper. Unfortunately we decided to return the machine.

 
5.0

All the features I could ever need!

By 

from Louisville, KY, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

Brother service is the best, upgraded me to the J4620DW as replacement, and, I couldn't be more satisfied with the product!

 
4.0

An very good home printer and small office printer

By 

from Winston-Salem, NC, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

The real advantages of this printer is a very small footprint for a plethora of features. This machine has a quick start with making copies and scanning. Quality of scans depends on the settings the user chooses and there are a lot of choices. One are that I would like to see improved, the quality of images, they max out at good to very good, but there does not seem to be a choice that does an excellent quality image. This product would be an improved product with more information on how to change and improve the quality of scans and printed images.

 
3.0

footprint is much smaller than the rest!

By 

from Arlington, TX, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

okay, overall does a good job printing. my issues are 1. takes a long time to communicate with my printer, a long lag time between hitting print and the printer starting and 2. getting paper in the tray, not so easy.

 
2.0

Poor cover design

By 

from Alaska, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

I find it difficult to open the lid and not have it fall off should have some kind of stop

 
4.0

E Z to use & navigate

By 

from Portland, OR, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

this printer is a nice size and looks neat and compact. Ink usage is very good and cartridges easy to change. Menus are easy to follow as well.

 
5.0

Good features

By 

from Audubon, PA, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

Changing the ink cartridges is so very easy and with no mess.

 
5.0

Great!!

By 

from Dallas, TX, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

Great performance and value! I am a real Brother MFC fan.

 
5.0

Reliable

By 

from Dallas, TX, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

Great features on this Brother like the scanning, coping and printing are all good features.

 
5.0

Used as USB printer, great print results

By 

from Houston, TX, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

Great print results. My wife had a Brother's printer before me and has had that printer for several years now without problems. Her experience with Brother led me to buy me own Brother's printer and I am delighted with it.

 
5.0

Excellent printer but difficult set up

By 

from Arizona, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

After having a difficult time setting up the cloud print the printer was producing very bland, light print quality even though the firmware version was up to date. A friend advised to download a new firmware anyway and this solved the issue. Shouldn't be this difficult but printer works well and it get 5 stars.

 
4.0

Overall I like

By 

from Missouri

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

Prints fast and for standard printing prints well. Software needs help. Included grayscale setting in software actually prints in color, so I had to make my own grayscale setting. Not intuitive for printing envelopes at all. All envelope sizes are not included and when you start to customize, the print sizes, actually printing them is way more difficult than it was on my last printer. Faxing from my computer is difficult as I have to use a dial around number to make long distance calls and the software for the computer and the printer both limit you to 20 numbers including the pauses. That is not enough. There was no limit on my previous multi-function printer/scanner/fax and I don't see why they made a character limit for phone numbers. I did find a work around though. I use the machine or computer to dial my dial around number. I use a phone that is not attached to the printer to then enter the faxing phone #. Since I don't send that many faxes, it isn't that big a deal. But it took me awhile to figure out a method to fax directly from my computer which was one of the two reasons that I chose this printer. I really like that the Brother ink is very economical. That was the other main reason that I chose this printer.

 
5.0

Brother - MFC-J4620DW

By 

from Savannah, GA, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

After my old ink jet died - I looked for a replacement and decided that the "Brother - MFC-J4620DW" was a quality printer for my Home use. Easy to set up and easy to use. It even prints 60# 'card stock' with no issues. Wireless works very well from my PC. XXL series ink cartridges are reasonably priced and print a lot of pages before needed to be replaced. Printer 'awakes' from Sleep mode and Prints without delay. I have no reservations in recommending this Brother ink jet to others needing a quality printer for Home use.

(1 of 1 customers found this review helpful)

 
3.0

Technical support

By 

from Le Claire, IA, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

I love my new printer but your technical support, not so much. I am not able to get the printer to print wirelessly from my iPhone nor my Mac Book Pro. However, my PC works wirelessly with Brother. Whoever in technical support was not able to solve the problem and basically blew me off. I was not impressed and was thinking when my two Brother printers died, maybe I should replace them with another brand.

 
5.0

Lived up to my expectations.

By 

from CA

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

While the initial print may not be super fast, it is not especially long. Double sided printing without effort is wonderful. Print quality good. Included cartridges lasted longer than expected.

 
5.0

It's the I phone of printers!

By 

from Yonkers, NY, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

I bought this printer for my wife who has been a school teacher for over 20 yrs. During that time we've mostly owned HP's and even a Lexmark. When her last printer crashed I went shopping for a new one and decided on a Brother. The form and function is definitely Appleesque. It does everything well and changing the ink cartridges is a snap! And it makes posters [in 4 or more single page puzzle pieces.] Even our cats can lay on top of it without disturbing any parts or function. Customer service is very good. I highly recommend this printer !

 
5.0

One great printer

By 

from West Covina, CA, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

One of the best and easy printer I have ever owned. A must have home printer.

 
5.0

Great little machine!

By 

from Cascade, ID, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

Good product and easy to use! Good support from company when needed.

 
5.0

Love my printer!

By 

from Alabama, United States

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

I truly love my printer. It's so easy to use and has all the features I need.

(1 of 1 customers found this review helpful)

 
2.0

Not as happy with this one!

By 

from north Georgia

Comments about Brother Business Smart MFC-J4620DW Multifunction Inkjet Printer, Copy/Fax/Print/Scan:

This is my 2nd Brother printer. I loved the first one! It was the best printer I had ever bought. I thought I was purchasing a comparable one, however this one is loud and the pictures are not clear.

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