Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan
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Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan

Business Smart Plus color multifunction inkjet printer. - View Complete Details

Product Number: BRTMFCJ5720DW

3.8 star rating3.881 reviewsRead All ReviewsWrite a Review

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Estimated Delivery - 1 business day(s) - Mon 3/27 2 business days - Tue 3/28

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Product Details

Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan - The ultimate combination of low cost printing, fast print speeds and versatile paper handling for small businesses. Save up to 40% with a Super High-Yield black ink replacement cartridge when compared with Standard Yield black ink cartridge. Print from compatible mobile devices over your wireless network and scan documents to popular Cloud services. Easily navigate onscreen menus on the 3.7" TouchScreen display with swipe functionality. Multipurpose tray offers convenient printing of specialty paper, larger formats, and envelopes. Landscape Print Technology stores and feeds paper in a landscape orientation for a space-saving design. Brother Cloud Apps enable you to capture and convert documents directly from the machine.

  • Low cost printing with available Super High Yield replacement ink cartridges (sold separately).
  • Wireless printing from a mobile device via: AirPrint™, Google Cloud Print™, Brother™ iPrint&Scan and Wi-Fi Direct™.
  • New multipurpose tray expands total paper capacity for different paper weights, letterhead, envelopes and photos.
  • Easily navigate onscreen menus on an intuitive touchscreen display with swipe functionality.
  • Single pass duplex scan and copy and automatic duplex printing.
  • Brother Cloud Apps capture and convert documents directly from the machine.
  • Included: LC203 Series Starter Ink Cartridges, CD-ROM – Assembly for Windows and Mac, User's Manual, Quick Setup Guide, Telephone Line Cord
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Reviews

REVIEW SNAPSHOT®

by PowerReviews
Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan
 
3.8

(based on 81 reviews)

Ratings Distribution

  • 5 Stars

     

    (30)

  • 4 Stars

     

    (24)

  • 3 Stars

     

    (11)

  • 2 Stars

     

    (11)

  • 1 Stars

     

    (5)

70%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Best printer I've had

I've had Brother printers before, my last printer did work, however, I wanted a dual tray, which I LOVE. No more having to switch paper. The paper I use most is in...Read complete review

I've had Brother printers before, my last printer did work, however, I wanted a dual tray, which I LOVE. No more having to switch paper. The paper I use most is in tray 1 and when I need to switch to tray 2, just go in to preferences, which pops up anyway, and change to Tray 2, the printer reverts back to tray 1 because that's the default. It has clear crisp letters and I've done quite a bit of printing and the only color I've had to change is the blue and these are the cartridges that came with the machine. Just a little hint, I learned this from the old Brother, when it shows you that you are low on ink, continue to use it till the printer stops, it doesn't hurt anything, I've even been in the middle of printing from the computer, I thought for sure I'd messed up, I replaced the blue and the printer started right up again. Another reason I choose the MFC-J5720DW over the other Brother dual tray was the size, this one fits where the MFC-J870DW was. I can't say enough about this printer, I Love It. Also, I've never written a review about anything.

VS

Most Liked Negative Review

 

Mediocre, at best

We use this printer in our small legal office. First, the feeder will not feed our documents head-first because of the holes at the top of the pages. We have resorted to scanning...Read complete review

We use this printer in our small legal office. First, the feeder will not feed our documents head-first because of the holes at the top of the pages. We have resorted to scanning or copying pages bottom-first as a result. Next, the feeder takes multiple pages at a time. No, not all the time, but enough that we have to monitor the copier and review each copied document to check for all pages. Another difficulty that we experience with the product is that it's slow to "wake up." I can have several documents pending printing on my laptop and wait nearly 30 minutes for them to print. We specifically made this purchase because of the savings on ink cartridges (vs competitors) and because our previous Brother printer was so effective. While it gets the job done, it's a little disappointing that it's not as feckful.

Reviewed by 81 customers

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4.0

Great features, poor color output

By 

from Scottsdale, AZ, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Overall this is an excellent printer. It is fast and I love the wireless capability. Its one drawback, in my opinion is that the color output is weak. They never come out as good as they should. Canon needs to improve on this feature.

 
3.0

Mediocre

By 

from Ardmore, PA, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

I bought it because it was highly rated at Costco. It's slow, loud and the scan feed is odd. The print quality is good. The ink cartridges can be messy.

 
1.0

Got a lemon

By 

from Los Angeles, CA, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Three weeks in shop for authorized warranty repairs.

 
3.0

Ok

By 

from Orlando, FL, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

This printer does man things. The one have now is refurbish replacement. I appears to fairly well except for that it splatters colors all through documents I print and smears black in on every envelope the is fed though the manual feed A.

 
5.0

A company standing behind their products

By 

from PA, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Had an issue with my printer and the Tech staff was prompt and accurate on handling the troubleshooting and warranty.

 
5.0

Many, many features!

By 

from LV, NV

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

So far, I am loving my printer. It takes a while to learn everything about it and then I discover there is more great features to use.

 
5.0

everthing you could want in a printer

By 

from Constantine, MI, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

scans wireless to files scans to flash drives prints duplex b/w and color have had no problems. put a bulk ink supply on had to trim the bottom of the ink door but no problems all is great. Used to use Epson but their scanners always broke on the doc feed in 20 to 30 pages, so by- by Epsom and Hello Brother!

(1 of 1 customers found this review helpful)

 
5.0

Works Great

By 

from Rock Hill, SC, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Right out of the box, this has worked great and given us great output.

(1 of 1 customers found this review helpful)

 
3.0

Why Me

By 

from South Carolina, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

It keeps going offline whenever I shut down my computer. I then have to power it off, wait, then power it on. Overall, happy with it.

(1 of 1 customers found this review helpful)

 
5.0

The Brother MFC-J5720DW

By 

from Los Angeles, CA, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

The Brother MFC-J5720 DW is the best printer we have ever owned. It is dependable, fast for a non-industrial printer, and the toner cartridges are relatively inexpensive. You can choose whether to print in color or black and white. Best of all, their customer service allows you to speak to a real, live person! They are very knowledgeable and helpful.

(1 of 1 customers found this review helpful)

 
3.0

poor color quality, not user friendly

By 

from Utah, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

This might be OK for an office but for my home use it was most annoying. If the internet went out for a spell, the computer had to be restarted to get the printer to work again. It does do nice two sided document feed scanning. It is slow but then it is an all in one so it is a good feature and acceptable. The biggest issue is the muted color quality. Colors are so dull and faded looking. Just not acceptable. It is now sitting in a box in the basement. As I use my printer for greeting cards and photos that is my priority. The Brother was OK for text printing. I would not think it would be very appealing to have such faded pictures for business brochures or grafts or charts with color. I had original brother ink in the printer. The originals did not last very long. The colors were the same muted look after I put in new Brother ink cartridges. It is also fickle about what papers it will accept. Absolutely have to go through the computer to tell it what type of photo paper you are using or it will not feed. It would take 65 lb card stock but not the Avery Greeting card paper which feels no heavier. You cannot just put paper in there and get it to accept it. It would not feed any photo paper through unless I used the computer to tell it to print and i could not get it to print to the right tray just using the keypad on front of machine. I had to use the computer to tell it which tray to use. This is machine is huge and more complicated to use than the previous printers I have had. So this may be fine for an office but for home use I would not recommend it at all. I picked it for the two sided scanning. When I was done scanning I put it away.

(1 of 1 customers found this review helpful)

 
4.0

New Brother MFC

By 

from Bluefield, VA, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

We really like this new multi-function printer---It is fast and easy to set up---The scan/print speed is very good---The cost of ink cartridges is lower than our previous printer cartridges---Our only complaint is that the color printing does not appear to be as high of quality as our old HP.

(1 of 1 customers found this review helpful)

 
4.0

Good all in one printer!

By 

from Mackinaw City, MI, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Replaced an HP Officejet with this printer. The footprint is quite a bit smaller on this printer which is something I needed. Prints documents quickly and WiFi works very well on my home network. Also prints perfectly from my smart phone with the Brother app. I really like the rear door special document feeder setup. So easy to print specialty documents and envelopes without disturbing the letter and legal trays. The only issue I've had with it so far is when it is finding the edge of envelopes inserted into the rear envelope feeder sometimes it loses the envelope. By this I mean when it takes the envelope from you after insertion it backs up too far trying finding the edge (I'm assuming) and loses the envelope out of the feed rollers. New printer so maybe I'm just not getting the envelope straight enough between the movable guides.

(1 of 1 customers found this review helpful)

 
2.0

Not overly impressed

By 

from Holland, MI, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

The printer continues to stop in the middle of printing PDF documents that are two sided Claiming it is jammed and the only way to re-set it so unplug. Also have a hard time with any paper other than regular copier paper in the try and it jamming in the printer. now I have black lines on the edges of my specialty paper I put through the rear by-pass.

 
5.0

Easy to use

By 

from Tucson, AZ, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

When I received this printer it was the first Brother print I had ever used or seen. I was pleased with the easy setup. Wireless printing works very well. The first page is slow in printing but after that the remaining pages come fast.

 
2.0

Weak Color Output

By 

from Salt Lake City, UT, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Printer easy to set up and connect to WiFi. When I printed color images the color was weak and faded. Bought new cartridges and it had not much impact on the color. Not sure I would recommend this for color. Black & white are fine.

 
5.0

New to me.

By 

from Bakersfield, CA, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

This is my first time with a Brother Printer. I have had only HP for years. I was confusing to start with, but as I work with it I'm getting a little more comfortable with it. I love the speed of printing in normal black, puts HP to shame. Also the ink cartridges are much cheaper and easy to install. Over all it has been a pleasant experience and I glad I made the change from HP.

(2 of 2 customers found this review helpful)

 
5.0

Best Printer we have ever owned!

By 

from Chicago, IL, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Operation has been flawless. Amazed at how long the demo ink cartridges have lasted.

 
2.0

Only 840 Color Pages per Black Toner Cartridge

By 

from California, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

So I have had this printer for 2 months and I wanted to use up the initial toner cartridge a friend had a project where he needed a 70 page book printed 20 times. So I bought an extra set of print cartridges and started printing. This book has maybe 10 pages with image the rest is text. I was only able to print 12 books and I am out of Black and Yellow Toner already. These are the New Cartridges. This is not even 1/3 of the approximate page yield in their specifications. I am totally annoyed with this as that was a selling point for me. Also can't get it to print multiple copies of the same document it locks up I have to tell it to print them one at a time. Feeling frustrated with Byers Remorse!

 
2.0

Not a great printer

By 

from Michigan, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

I have owned other Brother products including printers and they have all worked fine. This product is a big disappointment. When you run a print job with multiple pages the paper shoots out with such force that the paper shoots over the paper stop (which is totally inadequate) and falls to the floor. Also, because of the poor way the tray receives paper on a multiple page job the paper does not come out evenly and pages go underneath previous pages or the pages go on the floor. I have to manually collate even a small print job of 4 or 5 pages. I am using good quality paper. I have worked with you Customer Service and they say there is no problem. I finally drilled holes in the plastic receiver tray and put a 90 degree metal angle support to hold the paper stop vertically. This stops the paper from going onto the floor but does not prevent the problems with collation. No more Brother products for me.

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