Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan

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Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan

Business Smart Plus color multifunction inkjet printer. - View Complete Details

Product Number: BRTMFCJ5720DW

3.7 star rating3.794 reviewsRead All ReviewsWrite a Review

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Estimated Delivery - 1 business day(s) - Wed 7/26 2 business days - Thu 7/27

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Product Details

Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan - The ultimate combination of low cost printing, fast print speeds and versatile paper handling for small businesses. Save up to 40% with a Super High-Yield black ink replacement cartridge when compared with Standard Yield black ink cartridge. Print from compatible mobile devices over your wireless network and scan documents to popular Cloud services. Easily navigate onscreen menus on the 3.7" TouchScreen display with swipe functionality. Multipurpose tray offers convenient printing of specialty paper, larger formats, and envelopes. Landscape Print Technology stores and feeds paper in a landscape orientation for a space-saving design. Brother Cloud Apps enable you to capture and convert documents directly from the machine.

  • Low cost printing with available Super High Yield replacement ink cartridges (sold separately).
  • Wireless printing from a mobile device via: AirPrint™, Google Cloud Print™, Brother™ iPrint&Scan and Wi-Fi Direct™.
  • New multipurpose tray expands total paper capacity for different paper weights, letterhead, envelopes and photos.
  • Easily navigate onscreen menus on an intuitive touchscreen display with swipe functionality.
  • Single pass duplex scan and copy and automatic duplex printing.
  • Brother Cloud Apps capture and convert documents directly from the machine.
  • Included: LC203 Series Starter Ink Cartridges, CD-ROM – Assembly for Windows and Mac, User's Manual, Quick Setup Guide, Telephone Line Cord
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Reviews

REVIEW SNAPSHOT®

by PowerReviews
Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan
 
3.7

(based on 94 reviews)

Ratings Distribution

  • 5 Stars

     

    (35)

  • 4 Stars

     

    (25)

  • 3 Stars

     

    (14)

  • 2 Stars

     

    (12)

  • 1 Stars

     

    (8)

68%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Best printer I've had

I've had Brother printers before, my last printer did work, however, I wanted a dual tray, which I LOVE. No more having to switch paper. The paper I use most is in...Read complete review

I've had Brother printers before, my last printer did work, however, I wanted a dual tray, which I LOVE. No more having to switch paper. The paper I use most is in tray 1 and when I need to switch to tray 2, just go in to preferences, which pops up anyway, and change to Tray 2, the printer reverts back to tray 1 because that's the default. It has clear crisp letters and I've done quite a bit of printing and the only color I've had to change is the blue and these are the cartridges that came with the machine. Just a little hint, I learned this from the old Brother, when it shows you that you are low on ink, continue to use it till the printer stops, it doesn't hurt anything, I've even been in the middle of printing from the computer, I thought for sure I'd messed up, I replaced the blue and the printer started right up again. Another reason I choose the MFC-J5720DW over the other Brother dual tray was the size, this one fits where the MFC-J870DW was. I can't say enough about this printer, I Love It. Also, I've never written a review about anything.

VS

Most Liked Negative Review

 

Mediocre, at best

We use this printer in our small legal office. First, the feeder will not feed our documents head-first because of the holes at the top of the pages. We have resorted to scanning...Read complete review

We use this printer in our small legal office. First, the feeder will not feed our documents head-first because of the holes at the top of the pages. We have resorted to scanning or copying pages bottom-first as a result. Next, the feeder takes multiple pages at a time. No, not all the time, but enough that we have to monitor the copier and review each copied document to check for all pages. Another difficulty that we experience with the product is that it's slow to "wake up." I can have several documents pending printing on my laptop and wait nearly 30 minutes for them to print. We specifically made this purchase because of the savings on ink cartridges (vs competitors) and because our previous Brother printer was so effective. While it gets the job done, it's a little disappointing that it's not as feckful.

Reviewed by 94 customers

Displaying reviews 1-20

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1.0

Still have not figured out how to send a fax yet

By 

from AZ, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Unable to figure out how to send a fax and have given up. Have had to set up UBS system to print.

 
3.0

Great Printer except for the driver!

By 

from NC, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

I have used most of the features of this printer with very good results. However, the driver is terrible - SLOW!!! I have experienced wait times of up to 40 seconds before the printer is even activated and the print window appears. And this is for simple documents in low page count. This is fixable as I have had other comparable printers that get the page printed lightning fast. This problem is consistent on all 3 systems it has been used on.

 
4.0

Good Printer

By 

from Austin,Tx

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Good print quality. Ink usage is good and ink prices are much better than other brands.

 
5.0

Easy Use

By 

from Anacortes, WA, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

After a short learning curve, I am pleased with the quality of the printed material it produces.

 
5.0

Great Compact Copier and Scanner

By 

from Portland, OR, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Nicely built. Easy To Use. Compact size. Great buy!

 
2.0

Could be a great printer!

By 

from Lake Elsinore, CA, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

This could be a great printer, but it will not stay connected to my wifi, or my MacbookPro

(1 of 1 customers found this review helpful)

 
5.0

Very Convenient

By 

from Undisclosed

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Love that you can print multiple sizes in one compact printer. 11x17 fits into the same tray with just a few adjustments. It's great!

 
3.0

Like the envelopes being separate.

By 

from Virginia

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Prints slow and the quality is not good, pages are dull and not bright.

 
1.0

TERRIBLE Experience!

By 

from Portland, OR

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

I received a printer which immediately, out of the box, had a hardware issue which resulted in the printer printing nothing but lines when connected by USB (wireless was too slow to be useful). I spoke with 3 different individuals on one day, repeatedly confirming all the troubleshooting I had already done, was told it was Apple's fault. I then worked with AppleCare specialists to further troubleshoot and confirmed again that it was certainly with Brother. With the AppleCare specialist, we did a conference call to Brother - where the new technician also assured us this was a problem with the Brother machine, but that they could not fix it and it would need to be escalated. I was assured that FINALLY the notes were being included in my account (as had not happened the last three times) and that I would be sure to receive a call within the day. When no call came, that day or the next, I called back - only to find that there were no notes and the issue is yet to be resolved. TERRIBLE customer service - all polite, but NO follow through or support - and I still do not have a working machine or warranty issued.

 
1.0

Buy Something Else!

By 

from New Mexico, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Slow printing but it does get the job done. Scanning is an absolute pain in the rear end! Configured mine to be a network printer/scanner via Ethernet with a static IP and it continuously loses connection to the PCs (which also have static IPs). WILL NOT SCAN to a PC unless a user is logged on to the pc. (in other words, the PC is running and no one is logged on to the PC,,,,, hence NO SCANNING!) Tried everything under the sun including firewall settings, wake on LAN, etc etc)

 
5.0

Great product

By 

from Arlington, TX, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

I have been using mic-j5720 dw for several months. The best wifi printer I have ever used.

 
3.0

CAnnot PRint my ENVELOPES

By 

from Idaho

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

I do like this printer, though do not use it for good print quality. Photos not that great. And I cannot print envelopes without it cutting off half of our logo. . . BUSTED there. . . otherwise, it's a good economical office beast, prints 11x17 tabloid, and various other sizes. Efficient on ink, happy to have it, just wish I could figure out why I cannot get our envelopes to print . .WITH our logo!

 
5.0

Pigment ink

By 

from Northern IL

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

I like the pigment ink this printer uses..it does not smear like the dye ink on most inkjet printers.

 
4.0

Great features, poor color output

By 

from Scottsdale, AZ, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Overall this is an excellent printer. It is fast and I love the wireless capability. Its one drawback, in my opinion is that the color output is weak. They never come out as good as they should. Canon needs to improve on this feature.

 
3.0

Mediocre

By 

from Ardmore, PA, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

I bought it because it was highly rated at Costco. It's slow, loud and the scan feed is odd. The print quality is good. The ink cartridges can be messy.

 
1.0

Got a lemon

By 

from Los Angeles, CA, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Three weeks in shop for authorized warranty repairs.

 
3.0

Ok

By 

from Orlando, FL, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

This printer does man things. The one have now is refurbish replacement. I appears to fairly well except for that it splatters colors all through documents I print and smears black in on every envelope the is fed though the manual feed A.

 
5.0

A company standing behind their products

By 

from PA, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

Had an issue with my printer and the Tech staff was prompt and accurate on handling the troubleshooting and warranty.

 
5.0

Many, many features!

By 

from LV, NV

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

So far, I am loving my printer. It takes a while to learn everything about it and then I discover there is more great features to use.

 
5.0

everthing you could want in a printer

By 

from Constantine, MI, United States

Comments about Brother Business Smart Plus MFC-J5720DW All-in-One Inkjet Printer, Copy/Fax/Print/Scan:

scans wireless to files scans to flash drives prints duplex b/w and color have had no problems. put a bulk ink supply on had to trim the bottom of the ink door but no problems all is great. Used to use Epson but their scanners always broke on the doc feed in 20 to 30 pages, so by- by Epsom and Hello Brother!

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