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Dell Upgrade from 1Y Mail-in Service to 4Y ProSupport

Product #: ETLZ1073143836
Sold Out

This product is sold out and we do not know when we will be getting another shipment. We apologize for any inconvenience this may cause.

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Product Description

Dell Upgrade from 1Y Mail-in Service to 4Y ProSupport
24 x 7 - On-site - Technical
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
  • 24x7 direct access to in-region non-scripted ProSupport engineers
  • Hardware and software support, proactive issue resolution with telemetry-driven insights.
  • Next business day onsite support after remote diagnosis
  • Enable SupportAssist for fleet automated issue detection, proactive resolution and alerts
  • Self-heal before issues occur
  • Improve ProductivityBenefit from hyperefficient resolution
  • Protects your investment and adds value with increased reliability
  • Phone Support service included to resolve your problems
  • On-site support provides fast and easy approach to solve the issues
  • Next Business Day - Phone Support service response time for better accommodation with maximum reliability
  • 4 Year service duration to ensure maximum efficiency and precise results

Product Specifications

  • Brand Name
    Dell
  • Manufacturer Part Number
    868-9955
  • Product Type
    Service
  • Provided Support
    Phone Support Remote Diagnosis
  • Service Description
    24x7
  • Service Duration
    4 Year
  • Service Location
    On-site
  • Service Main Type
    Technical
  • Service Name
    ProSupport - Upgrade
  • Service Response Time
    Next Business Day - Phone Support
  • Upgrade from
    1 Year Mail-in Service

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